Subject: Urgent Complaint – NVR1008H HDD Not Detected 

To: TP-Link Support Team

Dear TP-Link Support,

I am writing to formally lodge a complaint regarding my TP-Link NVR1008H device. The unit is consistently failing to detect the installed HDD, despite multiple troubleshooting attempts.

I have already tried to coordinate with your technical support team regarding this issue, but unfortunately, I have not received any response or assistance to date. This lack of communication is causing significant inconvenience and impacting the reliability of my surveillance system.

Details of the issue:

• Model: TP-Link VIGI NVR1008H
• Problem: HDD not detected during setup/operation
• Actions taken: Verified connections, attempted formatting, checked compatibility
• Support status: No response received from TP-Link technical team despite repeated attempts

I kindly request immediate attention to this matter. Please provide clear guidance on resolving the HDD detection issue or arrange for a replacement if necessary.

Your prompt response will be highly appreciated, as this issue is affecting critical operations.