AP slow speed
AP slow speed
Help Please
I am running a mesh system using EAP265HD AP's that has been working fine with my 900meg BT broadband and giving me speeds of between 750 and 800meg I changed my broadband provider to sky yesterday and now have Sky's 900meg fibre. The speeds i am getting if i connect direct to the router are around 800meg but if i connect to the mesh system those speeds drop to around 80meg. The only change has been the new router,I am using the same network cable from the router to the switchbox and the same cable from the switchbox to the first AP.
I have tried disabling the wifi on the router in case they are conflicting but still can only get speeds around 80meg.
Can anyone advise me on the way forward to try and get my system back to somewhere close to what it was.
Thank You
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@NeilR_M I have now connected the AP direct to the switch box using a new pre made cable and the switch is showing Green 1000MBPS but when i do a speed test now download is 48mbps and upload is 106mbps this driving me mad lol
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@AndyH69 At this point, it may be best to get you in our ticketing system to be able to troubleshoot more effectively. Can you send an email to forumsupport@tp-link.com with the subject line "[Forum Escalation][ID 858710] Slow AP Speed"? That will get you to an agent that can look more closely into your network to find the issue.
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@NeilR_M I have tried to send an email to that email address and it keeps bouncing back as undeliverable, I copied and pasted the email address so not sure if it is correct. could you please check.
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@AndyH69 Apologies, I gave you the incorrect email. It should be support.uk@omadanetworks.com
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@NeilR_M Thought you might want to know the cause of the issue for future reference, i ended up swapping the PoE power supply for the first AP in the system for a new one as that was the only thing left and that has cured the problem across all the AP's they are all now transmitting around 450 to 500 meg which is a massive improvement.
Thank You for your help and advice
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@AndyH69 Thanks for the update! That's great to hear, hope your network is functioning as you want now!
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