My RE650 Wifi Extender won’t connect to my 5GHZ network

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My RE650 Wifi Extender won’t connect to my 5GHZ network

Este hilo ha sido bloqueado para más respuestas. Puede iniciar un nuevo hilo para compartir sus ideas o hacer preguntas.
My RE650 Wifi Extender won’t connect to my 5GHZ network
My RE650 Wifi Extender won’t connect to my 5GHZ network
2021-06-28 03:48:06
Modelo: RE650  
Versión del hardware:
Versión de firmware:

I have purchased an RE650 WiFi Extender.

 

The problem I have is that the extender just don't even detect the 5GHZ network from my modem. I can connect with no issues tho this network through Ipads, Cellphones, and computers, but the extender just don't even detect it.

 

The router is an Alcatel-Lucent Model G-240W-B.

 

I tried almost everything (disabling DFS, couldn't set the 5gHZ network to work on channel 1 as is set Auto for default) and it just don't identify the 5gHZ network. 

 

TP-Link support team, what can I do? It's just impossible to use with the 2.4 extended network. Is so frustrating as I picked this model of extender since supposedly it was the best in terms of features. 
 

could you please help me solving this issue?

 

thanks, 

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