@Lili_Ana Hello, the wireless coverage of WiFi routers can be affected by many factors, such as obstacles, material of the wall and wireless interference etc., you could try to change the WiFi...

@Robocop Hi, do you mean you are using Starlink internet? If so, are you using the Gen-1 Terminal (Round Dish) or the Gen-2 Terminal (Rectangular Dish)? And do you have a starlink router? The Archer...

@Gunther Hello, thanks for posting on TP-Link Community. 1. Is the smart plug connected to Archer AX50 wirelessly? via 2.4GHz WiFi or 5GHz WiFi? 2. What is the brand and model no. of your two smart...

@Monica89 Hi, for your case, here are some suggestions. 1. Please check whether Wireless password of your new router you entered is correct or not? Please go to Settings--WiFi on your phone to forget...

@Cortes1823 Do you mean the username and password to login the extender via web interface or Tether App? If so, you could try admin first, if it doesn't work, please try resetting the extender to...

@Cuna Hi, have you ever tried to set up the extender? If not, please refer to the instructions below to configure it: Via Tether App: https://www.tp-link.com/support/faq/1373/ Via Web interface:...