Cameras
VIGI camera product is designed specifically for the security sector, offering a flexible and reliable business solution. Equipped with high-definition imaging, intelligent analytics, and 24/7 stable performance, it is ideal for various business environments, enabling efficient monitoring and security management. Anything related, welcome to ask questions, join discussions, and share your experience/knowledge here.
Cameras
Knowledge BaseVIGI AI Pro and Smart Search Compatibility List
Background: This guide aims to provide information regarding the Smart Search and AI-related features of the VIGI camera and NVR. This Article Applies to: TP-Link new VIGI cameras. Compatibility List:
VIGI CameraVIGI NVRFirmware
6Helpful
5416Views
Configuration GuideHow to Set Up IPC Web Playback/Alarm Mode/Log Server/Detection Rule/Scene Mode/VMS on VIGI Cameras
Background: In a recent firmware upgrade, certain VIGI cameras now support some new features like Web Playback/Alarm Mode/Log Server/Detection Rule Frame/Polygon Detection Region/Scene Mode/VIGI Cloud
VIGI CameraMotion DetectionPlayback
By
Clive_A
Clive_A1Helpful
2294Views
Hi. So I've seen that some models can customize the alert sound for a while now, but never ever be able to use it, and never saw a change-log until now. My C345 got a new firmware update that was supp
VIGI CameraVIGI NVRFirmwareVIGI App Related
0Helpful
133Views
Hello, I have a Vigi C540S and Insight 355 Camera connected to VIGI 1016H NVR. I want to trigger a preset of C540S if my Insight 355 camera detects a human. Is it possible and if yes, how to do it? Th
VIGI Camera
By
KshemankarBhore
· Latest post 3 weeks ago
by Ethan-TP
0Helpful
312Views
Due to sudden power cut, could not update the firmware for VIGI C320I properly. After Power on camera goes offline. Now if i want to hard reset the camera, how do i do that? Because there are no such
VIGI CameraFirmwareInstallationHard reset
By
Quality_IT
· Latest post 3 weeks ago
by Quality_IT
0Helpful
245Views
Hello, I have a VIGI C340 camera and I’m experiencing problems with the IR illumination. In night vision mode, I want to use only IR (since I don’t want the white LED light shining on people passing b
VIGI CameraNight Mode
1Helpful
233Views
Hi, I would like to ask whether the VIGI C340W camera model currently supports uploading video footage to an FTP server when an event is triggered. From what I can see, some models allow uploading a s
VIGI CameraNetwork ConnectivityFirmwareSPECs
By
DARREN_DMELLO
· Latest post 3 weeks ago
by Ethan-TP
0Helpful
209Views
Hi Support Team, I encountered a bug in the VIGI NVR/Camera system. I recently installed the VIGI NVR2016H with 14 cameras, and it has a consistent mixture of three different models. After installatio
VIGI NVRVIGI CameraInstallation
1Helpful
517Views
My C540S keeps adjusting its time. I've set it to UTC+02:00 Harare/Pretoria with a local NTP server address (my own ntp server on the LAN). After a couple minutes, it resets the time settings to "Manu
VIGI Camera
1Helpful
165Views
Hello, need help regarding the thumbnail previews in both the playback and notifications on the app. The notifications and the recorded videos on the Vigi android app used to show a thumbnail/snapshot
VIGI CameraVIGI NVRPlaybackVIGI App RelatedNotifications
By
Sniperassault20
· Latest post 2025-09-09 10:17:17
by Ethan-TP
1Helpful
164Views