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Knowledge BaseVIGI AI Pro and Smart Search Compatibility List

Background: This guide aims to provide information regarding the Smart Search and AI-related features of the VIGI camera and NVR. This Article Applies to: TP-Link new VIGI cameras. Compatibility List:

VIGI CameraVIGI NVRFirmware

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Clive_A · Latest post 2025-10-27 07:01:04 by BeatriceP

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Configuration GuideHow to Set Up IPC Web Playback/Alarm Mode/Log Server/Detection Rule/Scene Mode/VMS on VIGI Cameras

Background: In a recent firmware upgrade, certain VIGI cameras now support some new features like Web Playback/Alarm Mode/Log Server/Detection Rule Frame/Polygon Detection Region/Scene Mode/VIGI Cloud

VIGI CameraMotion DetectionPlayback

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Clive_A

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2624Views

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Multi Site Notifications

We have currently 4 sites with ViGi cameras. I tried to setup a user for a specific site, which worked for viewing only those cameras on the specific site. However, that user is receiving notification

VIGI CameraNotification

By TrueAspect · Latest post Wednesday by Ethan-TP

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83Views

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Vigi C340 Motion Events notifications no play videos when open (Actually NVR connected)

I have a Vigi NVR with 2 C340 Vigi Cameras. When I receive a motion event notification in cellphone, i click to open and check it, but no play any video. But If I access to NVR in the app, I can see i

VIGI CameraVIGI NVRMotion DetectionPlayback

By RichardArg · Latest post Tuesday by Ethan-TP

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143Views

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Problems after firmware upgrade

After updating the cameras, they stopped notifying the app, also now the range of detection is very limited and doesn't detect human and vehicules like before (if it does). I tried to downgrade de fir

VIGI CameraFirmware

By C_G25 · Latest post Monday by Ethan-TP

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173Views

3Replies

Reset IP for camera

I have installed 6 C320I cameras to a VIGI 8 port POE NVR. FIVE of the cameras have been added without any problems and are functioning correctly. Camera number 6, however, was assigned an IP address

VIGI CameraVIGI NVRNetwork ConnectivityInstallation

By Shaun750 · Latest post a week ago by Ethan-TP

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73Views

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Zoom question

I wonder if there is ore will be a zoom function in the vigi c540-w v2 ? Digital zoom should be fixable or not? Will there come any camera with a 4-12 mm lins with zoom, wifi and AI with auto-tracing

VIGI CameraFirmwareVIGI App Related

By Mick-C · Latest post a week ago by Ethan-TP

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137Views

3Replies