EAP-245 poor 2.4Ghz performance

EAP-245 poor 2.4Ghz performance
EAP-245 poor 2.4Ghz performance
2020-05-06 18:01:23
Model: EAP245
Hardware Version: V3
Firmware Version: 2.4.0 Build 20200117 Rel. 39932

Hi, i'm experiencing really poor 2.4Ghz performance, anyone knows if theres a bug being worked on?

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#1
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29 Reply
Re:EAP-245 poor 2.4Ghz performance
2020-05-07 00:43:07

@blj-74 Seems like others started having this problem too: https://community.tp-link.com/en/business/forum/topic/206364

 

I've tried everything, restarts, etc.  Seems like a new bug...

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#2
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Re:EAP-245 poor 2.4Ghz performance
2020-05-12 10:21:43

@WirelessForEver 

 

Yeah, this is my performance when testing. On 5G i get terrific speed, but would expect aroung 50 mbit on 2.4G

 

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#3
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Re:EAP-245 poor 2.4Ghz performance
2020-06-06 07:34:28
No help on this one, this is a huge issue.. Any advice would be greatly appreciated.
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Re:EAP-245 poor 2.4Ghz performance
2020-06-13 11:09:43 - last edited 2020-06-13 11:52:26

@blj-74 

The same issue on 2.4 Ghz  - poor speed. EAP-225 and EAP-225-outdoor.

On 5Ghz - up to 90Mbit/s, on the same place and device on 2.4GHz - up to 10Mbit download speed (to the Internet).

 

On 2.4GHz very long ping - up to 50ms. with 5GHz - from 3 to 10 ms (to the local gateway mikrotik).

 

It is very strange..... It is happend after last EAP point firmware upgrade and EAP controller upgrade....

 

TP-Link do you have an fix ????

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Re:EAP-245 poor 2.4Ghz performance
2020-06-16 08:59:19

Yeah, this is my first TP EAP device, might be my last, cuz this is a huge issue... If we could get an aknowldgement on the issue..

 

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#6
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Re:EAP-245 poor 2.4Ghz performance
2020-06-18 14:01:41

@blj-74 this is usually due to interference on the 2.4GHz band. I had the same issue, and switching to a 5GHz-only network has fixed all of the issues that I was having. 
 

see: https://community.tp-link.com/en/business/forum/topic/212296

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Re:EAP-245 poor 2.4Ghz performance
2020-06-18 14:25:57

 

JeremyHiggs wrote

@blj-74 this is usually due to interference on the 2.4GHz band. I had the same issue, and switching to a 5GHz-only network has fixed all of the issues that I was having. 
 

see: https://community.tp-link.com/en/business/forum/topic/212296

@JeremyHiggs 

 

No, this performance is not due to interference. I can plug in my old router and perform many times better on the same channel.

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#8
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Re:EAP-245 poor 2.4Ghz performance
2020-06-18 14:27:39 - last edited 2020-06-18 14:28:21

@JeremyHiggs it is not an interference ,because in my case eap has been installed  in country house. There are no more wifi points or other clutter in this area.

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#9
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Re:EAP-245 poor 2.4Ghz performance
2020-07-17 19:53:06 - last edited 2020-07-17 19:54:45

Issue with speed in 2.4 GHz still persist after upgrade controller to the v4.1.5 and eap225 (v3) and eap225_outdoor (v1) to the latest firmware. But the speed became a little higher.  Previously, the speed was 5-10 Mbps, but now it is understood to be up to 12. Jitter is very high (No

Interference and only 4% utilization) .
The speed in 5 MHz is still 100 Mbps - good.

Tp-link team, please check it again and fix the issue with speed in 2.4 GHz.

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Re:EAP-245 poor 2.4Ghz performance
2020-07-17 20:48:58

@g2_ufo 

 

Yeah, I've experienced the same. A little improvement, but there's still an issue

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