Promotional URL Error in version 4.1.5

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Promotional URL Error in version 4.1.5

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Promotional URL Error in version 4.1.5
Promotional URL Error in version 4.1.5
2020-07-19 14:40:33 - last edited 2020-09-04 03:06:17
Model: EAP225  
Hardware Version: V3
Firmware Version: 2.20.1 Build 20200630 Rel. 41064

Hello,

 

When configuring the promotional URL you want clients to be redirected to after authenticating with a captive portal, the URL is not accepting the / character, which most URLs contain.

 

For example, if I put in www.facebook.com, that's fine, but if I try to specially put in my business facebook page - www.facebook.com/idealbodiesbds, it says invalid format. I've also tried copy & pasting a link from a CNN article but anything that has a /, it does not take.

 

This used to work in previous versions.

 

 

Also, much more minor, there's a spelling error for Friday under Profiles --> Time Range:

 

 

Kind regards,

Nicôle

Kind regards, Nicôle
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#1
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1 Accepted Solution
Re:Promotional URL Error in version 4.1.5-Solution
2020-08-01 04:37:08 - last edited 2021-01-12 03:50:42

Hi All,

Thank you so much for your valued feedback.

 

An update on the case:

 

For the issue that the URL is not accepting the "/" character, it will be supported in the next version, please wait for the new version patiently.

 

And the spelling error for Friday under Profiles would be corrected in the next version as well. Sorry for any inconvenience caused!

 

Thank you for the support and attention on TP-Link products.

 

Update:

 

This has been fixed in Omada Controller v4.2.4 already, you could download the new version from TP-Link official website.

https://www.tp-link.com/en/support/download/omada-software-controller/#Controller_Software

 

Note: if you are using Omada Controller v4.1.5, you can install the newer version Omada SDN Controller v4.2.8 now.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#6
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15 Reply
Re:Promotional URL Error in version 4.1.5
2020-07-20 05:42:14

@Nicole_Bim 

 

Thank you for your valued feedback.

 

The promotional URL doesn't support a link with subdividing path,  I've forwarded this to the developer who will evaluate it. 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#2
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Re:Promotional URL Error in version 4.1.5
2020-07-24 14:21:31

@Fae  Hi, I am experiencing the same errors. 

 

Commenting to follow. 

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#3
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Re:Promotional URL Error in version 4.1.5
2020-07-27 00:04:56

@Nicole_Bim 

 

Experiencing the same. 

 

Also Logs of Clients' activities doesn't register

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#4
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Re:Promotional URL Error in version 4.1.5
2020-07-27 08:58:52

@Fae I am encountering the same issue! Please do keep us posted

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#5
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Re:Promotional URL Error in version 4.1.5-Solution
2020-08-01 04:37:08 - last edited 2021-01-12 03:50:42

Hi All,

Thank you so much for your valued feedback.

 

An update on the case:

 

For the issue that the URL is not accepting the "/" character, it will be supported in the next version, please wait for the new version patiently.

 

And the spelling error for Friday under Profiles would be corrected in the next version as well. Sorry for any inconvenience caused!

 

Thank you for the support and attention on TP-Link products.

 

Update:

 

This has been fixed in Omada Controller v4.2.4 already, you could download the new version from TP-Link official website.

https://www.tp-link.com/en/support/download/omada-software-controller/#Controller_Software

 

Note: if you are using Omada Controller v4.1.5, you can install the newer version Omada SDN Controller v4.2.8 now.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#6
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Re:Promotional URL Error in version 4.1.5
2020-09-19 20:31:50

@Nicole_Bim following, when will the new release be?

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#7
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Re:Promotional URL Error in version 4.1.5
2020-09-20 14:59:47

 

bonifg wrote

Also Logs of Clients' activities doesn't register

@bonifg 

You need to enable History Data Retention for it to work, found under Settings > Controller and enable "Collect Clients' History Data".

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#8
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Re:Promotional URL Error in version 4.1.5
2020-09-24 19:41:05

@Fae Any update on the new release?

 

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#9
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Re:Promotional URL Error in version 4.1.5
2020-10-01 06:21:48

@heffo500 

 

Sorry for any inconvenience caused. Our R&D is still working on it. We don't have an exact date when the next version will be released. Please kindly pay attention to the local TP-Link official website for an update. Thank you for your kind support and understanding. 

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#10
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Re:Promotional URL Error in version 4.1.5
2021-01-11 22:54:39

@Fae Is this resolved now?

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#11
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