Client Device Name (ALIAS) most device not save in OMADA SDN OC200 Controller / EAP225 Outdoor

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Client Device Name (ALIAS) most device not save in OMADA SDN OC200 Controller / EAP225 Outdoor

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Client Device Name (ALIAS) most device not save in OMADA SDN OC200 Controller / EAP225 Outdoor
Client Device Name (ALIAS) most device not save in OMADA SDN OC200 Controller / EAP225 Outdoor
2020-10-11 05:20:09 - last edited 2020-10-12 15:09:34
Model: OC200  
Hardware Version: V4
Firmware Version: 1.7.0 Build 20200703 Rel.59609

There are several mobile phone devices in my hotspot network that always back to their original device name even I rename and save it on my network. Other devices stick on my rename or naming convention. Other don't have name and it shows only mac address under column of user name in omada sdn oc200. I'm having eap225 outdoor AP. Attached two photo of diff scenario with known issue of sticking their device name in my network on my preferred naming convention. Some of them are previously connected or authorize, some are still pending (which also historical been connected and authorized in my hotspot) other device still in authorized connection. Kindly advise.

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#1
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4 Reply
Re:Client Device Name (ALIAS) most device not save in OMADA SDN OC200 Controller / EAP225 Outdoor
2021-02-01 17:32:13
I almost have the same problems.please advice to solve this. Thank you
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#2
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Re:Client Device Name (ALIAS) most device not save in OMADA SDN OC200 Controller / EAP225 Outdoor
2021-02-01 20:23:25

@JhonneL 

Hello,

try enable History Data Retention, Collect Clients' History Data. It helped me.

Pavel

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#3
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Re:Client Device Name (ALIAS) most device not save in OMADA SDN OC200 Controller / EAP225 Outdoor
2021-02-02 01:21:30

@PavelV it's already enabled but still same problems

PavelV wrote

@JhonneL 

Hello,

try enable History Data Retention, Collect Clients' History Data. It helped me.

Pavel

 

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#4
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Re:Client Device Name (ALIAS) most device not save in OMADA SDN OC200 Controller / EAP225 Outdoor
2021-02-02 06:25:09

@Ser 

Hello, I was the same problem. When data retention is 7 days only, situation is better, but one notebook, when is no connect time more than 7 day is wrong name again. I set one month. So far it's okay.

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#5
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Replies: 4

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