Not all AP displayed on client distribution pie chart

Not all AP displayed on client distribution pie chart
Not all AP displayed on client distribution pie chart
2021-01-22 13:36:49
Model: OC200
Hardware Version: V1
Firmware Version: 1.7.3 Build 20201119 Rel.63433

I have 3 switches and 4 AP's, but only 3 AP's are represented on the client distribnution pie chart

 

Bug, or limitation ?

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#1
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3 Replies
Re:Not all AP displayed on client distribution pie chart
2021-01-27 09:13:56

Dear @Tescophil,

 

I have 3 switches and 4 AP's, but only 3 AP's are represented on the client distribnution pie chart

 

The Client Distribution widget uses a sunburst chart to display the real-time distribution of connected clients on the site.

 

The chart has up to three levels. The inner circle is divided by the device category the clients connected to, the middle is by the device name, and the outer is by the frequency band. You can hover the cursor over the slice to view specific values.

 

It seems that only 3 APs have clients connected when you check the client distribution pie chat.

Best Regards!
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#2
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Re:Not all AP displayed on client distribution pie chart
2021-01-27 09:45:02 - last edited 2021-01-27 09:52:04

@Fae @Fae Hi, no, thats not the case, all AP's have clients connected. The chart is still not showing any data for AP4 which has 4 clients connected.

 

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#3
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Re:Not all AP displayed on client distribution pie chart
2021-01-28 03:14:15

Dear @Tescophil,

 

Hi, no, thats not the case, all AP's have clients connected. The chart is still not showing any data for AP4 which has 4 clients connected.

 

 

I see, I've reported this to the senior engineer for further tests. Thank you for your feedback!

Best Regards!
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#4
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