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OC 200 Export data

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OC 200 Export data

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OC 200 Export data
OC 200 Export data
2021-01-23 17:10:41 - last edited 2021-01-29 08:55:42
Model: OC200  
Hardware Version: V1
Firmware Version: 1.7.3 Build 20201119 Rel.63433

Hi, I'm trying to export data from OC200 (service>Export Data) but a generic error occured.

I've chosed both options : xlsx and csv form but the problem is still the same.

I tried to export Device List and Client List.

My Omada is composed from 3 AP (245&115), 1 Gateway tl-r605 (and 2 switches ( 2008 and 3428) are coming :-)

Thanks in advance for your support

Matteo

 

P.S.

I'm using Mozzilla browser on win10 Home 64bit latest version (84.0.2)

errorCode -1
msg "General error."
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1 Accepted Solution
Re:OC 200 Export data-Solution
2021-01-29 08:53:38 - last edited 2021-01-29 08:55:42

Dear @Matte,

 

Hi, I'm trying to export data from OC200 (service>Export Data) but a generic error occured.

I've chosed both options : xlsx and csv form but the problem is still the same.

I tried to export Device List and Client List

 

From the description, it seems that you are trying to export data from OC200 through Cloud Access <https://omada.tplinkcloud.com/>.

 

At present, we can only export Running Log through Cloud Access.

This issue has been reported to the developer team who will fix it in the subsequent update.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:OC 200 Export data-Solution
2021-01-29 08:53:38 - last edited 2021-01-29 08:55:42

Dear @Matte,

 

Hi, I'm trying to export data from OC200 (service>Export Data) but a generic error occured.

I've chosed both options : xlsx and csv form but the problem is still the same.

I tried to export Device List and Client List

 

From the description, it seems that you are trying to export data from OC200 through Cloud Access <https://omada.tplinkcloud.com/>.

 

At present, we can only export Running Log through Cloud Access.

This issue has been reported to the developer team who will fix it in the subsequent update.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
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#2
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Re:OC 200 Export data
2021-01-29 09:12:03
Hi @Fae thanks for your quickly support. I notice that the download log works properly under intrantet by OC 200. Best regards Matteo
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