Wired client at eap235

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Wired client at eap235

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Wired client at eap235
Wired client at eap235
2021-02-04 17:45:01 - last edited 2021-03-26 01:00:38
Model: OC200  
Hardware Version: V1
Firmware Version: 1.7.3 build 20201119 Rel.63433

Hello i have issue with my wired clients connected to my EAP's-235-wall they will not shown in my OC200 controller, if i will reboot the controller they will shown for just a while and disappear later after just 1 minute.

My arrangement is 

OC200 connected to TL-SG2428P with 9 EAP-235-wall.

 

Please advise 

 

 

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#1
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1 Accepted Solution
Re:Wired client at eap235-Solution
2021-03-25 06:32:09 - last edited 2021-03-26 01:00:38

Dear @Mahdi_isa,

 

Sorry for the delayed response. Here is the update for the case.

 

Confirmed with the R&D team, the Omada EAP products cannot report the connected Wired/LAN clients to the Omada Controller since the data from its LAN doesn't pass the CPU. 

 

To ensure the performance of Omada EAP, the current solution is to use Omada Switch to report the Wired/LAN clients of Omada EAP, which will be supported in Omada Controller V4.3(developing). In this way, the displayed Wired/LAN clients will be taken as connected to the Omada Switch instead of the EAP.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#6
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10 Reply
Re:Wired client at eap235
2021-02-05 06:50:44

Dear @Mahdi_isa,

 

Hello i have issue with my wired clients connected to my EAP's-235-wall they will not shown in my OC200 controller, if i will reboot the controller they will shown for just a while and disappear later after just 1 minute.

My arrangement is 

OC200 connected to TL-SG2428P with 9 EAP-235-wall.

 

Thank you for your valued feedback. I've reported this to the R&D team for checking, if there is a bug, they will add a plan to fix it.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#2
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Re:Wired client at eap235
2021-02-26 17:04:33

@Fae 

 Any updates for above subject! 

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#3
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Re:Wired client at eap235
2021-03-03 19:18:49

@Fae 

I have updated my controller to the latest firmware and i see the iaaue still there 

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#4
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Re:Wired client at eap235
2021-03-21 11:28:41

@Fae 

 

Fae i don't see any response regarding the above issue

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#5
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Re:Wired client at eap235-Solution
2021-03-25 06:32:09 - last edited 2021-03-26 01:00:38

Dear @Mahdi_isa,

 

Sorry for the delayed response. Here is the update for the case.

 

Confirmed with the R&D team, the Omada EAP products cannot report the connected Wired/LAN clients to the Omada Controller since the data from its LAN doesn't pass the CPU. 

 

To ensure the performance of Omada EAP, the current solution is to use Omada Switch to report the Wired/LAN clients of Omada EAP, which will be supported in Omada Controller V4.3(developing). In this way, the displayed Wired/LAN clients will be taken as connected to the Omada Switch instead of the EAP.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
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#6
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Re:Wired client at eap235
2021-03-25 12:12:44

@Fae thanks alot 

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#7
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Re:Wired client at eap235
2021-04-30 18:51:21

@Fae 

I'm still experiencing the same issue after upgrading my OC200 to 4.3.5 and my eaps to 3.0.0

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#8
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Re:Wired client at eap235
2021-04-30 19:16:54

@Mahdi_isa 

 

Also me but they told me that we have to waiting also the fw update of the switch.

Probably next week.

 

Best Regards

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Re:Wired client at eap235
2021-04-30 19:26:27
Thanks man
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#10
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Re:Wired client at eap235
2021-08-19 03:33:02

Dear @Mahdi_isa,

 

Mahdi_isa wrote

I'm still experiencing the same issue after upgrading my OC200 to 4.3.5 and my eaps to 3.0.0

 

The new firmware compatible with controller v4.3.5 for your switch TL-SG2428P has been released.

 

You may visit the firmware download link below to check for an update and confirm if it works:

https://www.tp-link.com/en/support/download/tl-sg2428p/#Firmware

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#11
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