Wired client at eap235
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Hello i have issue with my wired clients connected to my EAP's-235-wall they will not shown in my OC200 controller, if i will reboot the controller they will shown for just a while and disappear later after just 1 minute.
My arrangement is
OC200 connected to TL-SG2428P with 9 EAP-235-wall.
Please advise
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Dear @Mahdi_isa,
Sorry for the delayed response. Here is the update for the case.
Confirmed with the R&D team, the Omada EAP products cannot report the connected Wired/LAN clients to the Omada Controller since the data from its LAN doesn't pass the CPU.
To ensure the performance of Omada EAP, the current solution is to use Omada Switch to report the Wired/LAN clients of Omada EAP, which will be supported in Omada Controller V4.3(developing). In this way, the displayed Wired/LAN clients will be taken as connected to the Omada Switch instead of the EAP.
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Dear @Mahdi_isa,
Hello i have issue with my wired clients connected to my EAP's-235-wall they will not shown in my OC200 controller, if i will reboot the controller they will shown for just a while and disappear later after just 1 minute.
My arrangement is
OC200 connected to TL-SG2428P with 9 EAP-235-wall.
Thank you for your valued feedback. I've reported this to the R&D team for checking, if there is a bug, they will add a plan to fix it.
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Any updates for above subject!
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I have updated my controller to the latest firmware and i see the iaaue still there
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Dear @Mahdi_isa,
Sorry for the delayed response. Here is the update for the case.
Confirmed with the R&D team, the Omada EAP products cannot report the connected Wired/LAN clients to the Omada Controller since the data from its LAN doesn't pass the CPU.
To ensure the performance of Omada EAP, the current solution is to use Omada Switch to report the Wired/LAN clients of Omada EAP, which will be supported in Omada Controller V4.3(developing). In this way, the displayed Wired/LAN clients will be taken as connected to the Omada Switch instead of the EAP.
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@Fae thanks alot
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I'm still experiencing the same issue after upgrading my OC200 to 4.3.5 and my eaps to 3.0.0
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Also me but they told me that we have to waiting also the fw update of the switch.
Probably next week.
Best Regards
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Dear @Mahdi_isa,
Mahdi_isa wrote
I'm still experiencing the same issue after upgrading my OC200 to 4.3.5 and my eaps to 3.0.0
The new firmware compatible with controller v4.3.5 for your switch TL-SG2428P has been released.
You may visit the firmware download link below to check for an update and confirm if it works:
https://www.tp-link.com/en/support/download/tl-sg2428p/#Firmware
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