Client can not connect to rap225 obtaining IP adress
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Please help guys.
I'm using Omada software controller. recently clients can not connect to the EAP225 outdoor it says obtaining IP address, why?
Any suggestions?
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Dear @Ser,
Ensure the EAP is hardwired to the main router and your router works properly.
Here is a FAQ for your reference: Common questions about TP-Link EAP device when it’s used in home network
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Dear @Ser,
yes, thank you so. Problem solved
Thank you for sharing the results. Glad to know that the problem was resolved finally.
Hope you enjoy the Internet with the TP-Link products. Cheers!
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Dear @Ser,
Ensure the EAP is hardwired to the main router and your router works properly.
Here is a FAQ for your reference: Common questions about TP-Link EAP device when it’s used in home network
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@Fae thank you so much...
Yes it's connected to the main router, I tried to connect it to TL-R605 but it's disconnected, please advice.
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Dear @Ser,
Yes it's connected to the main router, I tried to connect it to TL-R605 but it's disconnected, please advice.
What do you mean that it's disconnected when you tried to connect the EAP to TL-R605?
If clients connected to the EAP SSID cannot obtain an IP address, please ensure the cable connection from EAP to the main router is recognized by the router, try a different cable and port for checking, you may access the router page to check if the router sees the EAP.
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@Fae yes, thank you so. Problem solved
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![](/avatar/avatar-19.png)
Dear @Ser,
yes, thank you so. Problem solved
Thank you for sharing the results. Glad to know that the problem was resolved finally.
Hope you enjoy the Internet with the TP-Link products. Cheers!
- Copy Link
- Report Inappropriate Content
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