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EAP245 v3 not showing any information on older controller software

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EAP245 v3 not showing any information on older controller software

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP245 v3 not showing any information on older controller software
EAP245 v3 not showing any information on older controller software
2021-03-25 14:45:06
Model: EAP245  
Hardware Version: V3
Firmware Version: 2.21.0

I run different EAP's on an OC200 hardware controller with firmware 1.2.4 Build 20201120 Rel.51842 (I can't upgrade cause of some older EAP225V1's). On my EAP245V3 I don't get to see any information if it's on firmware version 2.21.0. If the EAP245 is on firmware version 2.4.0 there is no problem. Is there a way I can fix this? If there is no fix I would love to set all my EAP245's to firmware 2.4.0, but I don't find it on the website. Can someone help? 

 

 

Thx! 

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Re:EAP245 v3 not showing any information on older controller software
2021-03-25 16:06:21

@ICTalexander 

 

Hey

 

As you may know there are 2x versions (channels) of updates.   Namely firmwares for v3 of SDN and v4 of SDN, these are not interchangable for the most part and will manifest the issue you are having.

 

The v4 Firmwares are the 2.21.0   5.0 and 5.0.1

The v3 Firmware is 2.4.0 (thats the newest and last)

 

As the v3 SDN is now, well discontinued there is no longer the option for the firmware on the support site. 

 

You would need to contact support and ask for a download of the 2.4.0 for v3 SDN -  Sadly the 2.21.0  5.0 / 5.0.1  will all manifest the issue you have.

 

 

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#2
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Re:EAP245 v3 not showing any information on older controller software
2021-03-26 13:05:41
Thanks for the fast response! I contacted support with my question. Too bad they ship the EAP's with the newest firmware. I rely in my system on older AP's and don't have the budget to change them all to the updated versions...
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#3
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Re:EAP245 v3 not showing any information on older controller software
2021-03-26 14:48:31

@ICTalexander 

 

Yeah in someways its good they come with an updated firmware, however bad other!   Hopefully support will be able to send you the old v3 firmware and that should sort the issue for you

 

Best of luck

 

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