No Stats/Omada App for OC200 Controller

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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No Stats/Omada App for OC200 Controller
No Stats/Omada App for OC200 Controller
2021-03-26 20:58:39
Model: OC200  
Hardware Version: V1
Firmware Version: 3.2.14

I have 4 EAP225, all firmware 5, 20200918 release 58628. 
OC200 is hardware 1.2.4, build 20201120, release 51842. 

Trying to use iPhone Omada App for 
OC200 Controller with no luck. 


I get no statistics. 
Shows no clients. 
Shows no current usage. 
Shows no Top 10 APs
No most active AP
No most active client 
No recent activities. 

Nothing is showing. 

I bought all these products because they are advertised to perform these functions. I need help to get everything working. 
Thanks 

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Re:No Stats/Omada App for OC200 Controller
2021-03-26 22:25:57

@kempwireless 

 

Hey

 

As mentioned in your other thread (to which we have replied already) this is due to the OC200 running an older version of the SDN software as shown below in the screenshot.   You need to update to the newer build 1.7.4 to correct this issue.    You are running the wrong controller software for the firmware you have installed on your EAPs.

 

 

Please follow your other thread to address this issue.   We dont mind helping you but please dont create new threads when we have already responded to your query.

 

Thanks

 

Link below to your other thread with answer on how to update the SDN controller.

https://community.tp-link.com/en/business/forum/topic/258134?replyId=578790

 

 

 

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