eap225 outdoor fails to connect to the router

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eap225 outdoor fails to connect to the router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
eap225 outdoor fails to connect to the router
eap225 outdoor fails to connect to the router
2021-05-16 13:43:01 - last edited 2021-05-20 05:27:19
Model: EAP225-Outdoor  
Hardware Version: V1
Firmware Version: 1.7.0

the unit fails to connect, as per subject line.  it used to work, but was rather unstable, i had to set it up quite a few times, until the last time, after successful setup in the lab, it failed to connect on site.  brought it back to the lab, but no matter what i try - no connection on RJ-45.  ethernet port on the router will not light, not responding to ping as 192.168.0.254, not picking up DHCP address from the router.  nothing.  reset a number of times to no avail.  has anybody come across this situation, and how to resolve it? 

very frustrating, this has never been a very stable system, since day 1

thank you

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Re:eap225 outdoor fails to connect to the router
2021-05-18 08:56:22 - last edited 2021-05-20 05:27:19

@dmitriry 

 

Morning

 

Just a quick question, how are you powering this device?    Are you using the injector or straight from switch via POE?

 

 

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Re:eap225 outdoor fails to connect to the router
2021-05-18 17:34:52 - last edited 2021-05-20 05:27:19

@Philbert 

yes, i was using the OEM supplied POE injector.  it appears that this injector is rather finikey, at times it fails to pass through data traffic.  the problem is - it not consistent, which made the troubleshooting harder.  I hooked it to a 3rd party injector (ubiquiti), suppose the internals are identical.  since then - working OK, no issues, for about 2 days now.  will have to monitor it further, before closing the issue.

i'm working with TP link support, see what they have to offer

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Re:eap225 outdoor fails to connect to the router
2021-05-18 18:03:00 - last edited 2021-05-20 05:27:19

@dmitriry 

 

In that case it does sound like a faulty injector, hopefully they can just swop it / replace it for you!

 

Best of luck mate and any hassle dont be afraid to reply

 

 

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