Switch TL-SG2008P no statistic after upgrade fw

Switch TL-SG2008P no statistic after upgrade fw
Switch TL-SG2008P no statistic after upgrade fw
2021-05-23 06:15:38 - last edited 2021-06-04 10:49:04
Model: TL-SG2008P
Hardware Version: V1
Firmware Version: 20210407 Rel.54710

Hello,

statistics for devices connected to the LAN switch have stopped being recorded after firmware update.

The network has a topology:

 

TL-R605 v1.0 1.0.1 Build 20210113 Rel.35074

TL-SG2008P v1.0 1.0.1 Build 20210407 Rel.54710

1. switch port - EAP245(EU) v3.0 5.0.2 Build 20210303 Rel. 34713

2. switch port -  EAP225-Outdoor(EU) v1.0 5.0.3 Build 20210316 Rel. 67358

3. switch port - OC200 1.0 20210406 Rel.58757 con.ver. 4.3.5

next switch port TV, NAS, PC.

 

Thank for fix,

Pavel

 

 

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#1
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1 Accepted Solution
Re:Switch TL-SG2008P no statistic after upgrade fw-Solution
2021-05-31 07:56:56 - last edited 3 weeks ago

Hi All,

 

The switch no statistic issue has been reported to the R&D team who will make a beta firmware to fix the issue with high priority.

 

I'll update this post as soon as possible once the beta firmware is available.

 

@shberge no worries. The beta firmware for TL-SG2008P/TL-SG2210MP/TL-SG2428P will be provided shortly.

 

shberge wrote

Yes I would like a beta.
I have TL-SG2008P. TL-SG2210MP.

Upgradet TL-SG2428P today and there is the same issue, so if you have a beta that fix to this switch also?

My problem switch is all of this type.

TL-SG2008P

TL-SG2210MP

TL-SG2428P 

 

For the issue that the switch doesn't show traffic statistics after upgrading FW Build20210407, here is the beta firmware for you:

 

https://static.tp-link.com/beta/2021/202106/20210604/TL-SG2008Pv1_en_1.0.1_[20210602-rel72106(Beta)]_up.rar

 

https://static.tp-link.com/beta/2021/202106/20210604/TL-SG2210MP_v1_1.0.1_[20210604-rel36558(Beta)]_up.zip

 

https://static.tp-link.com/beta/2021/202106/20210604/TL-SG2428P_v1_1.1.1_[20210604-rel36558(Beta)]_up.zip

 

July 2nd, 2021 Update: 

@redniels @bdl  Add the beta firmware for other switches mentioned here:

 

https://static.tp-link.com/beta/2021/202107/20210702/TL-SG2008_V3_[20210702-rel32147(Beta)]_up.zip

 

https://static.tp-link.com/beta/2021/202107/20210702/TL-SG2218_V1_[20210702-rel32147(Beta)]_up.zip

 

https://static.tp-link.com/beta/2021/202107/20210702/TL-SG2210P_V3.2_[20210702-rel32147(Beta)]_up.zip

 

Best Regards!
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#14
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32 Reply
Re:Switch TL-SG2008P no statistic after upgrade fw
2021-05-23 08:08:53 - last edited 2021-05-23 14:11:14

@PavelV 

Yes you are right, there is little or no logging on the new firmware, you also see this under insight and switch status and counter, here there is a lot that is not correct.

This is the same on all TL-SG2008P, my TL-SG2428P without new firmware have not this problem.

 

 

 

 

I downgraded to version 1.0 again, I can not see any improvements with this new firmware, rather it is a step backwards since statistics no longer work.

 

 

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Re:Switch TL-SG2008P no statistic after upgrade fw
2021-05-24 15:28:46

@shberge Hello,

I want to downgrade firmware on previously version, but I dont know, where is possibility download it. I have this version now 1.0.1 Build 20210407 Rel.54710. Is the same version for US, EU etc.? I found only this site: https://www.tp-link.com/us/support/download/tl-sg2008p/#Firmware

Thank you,

Pavel

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Re:Switch TL-SG2008P no statistic after upgrade fw
2021-05-24 16:16:45 - last edited 2021-06-04 10:36:25

@PavelV 

I use this, I think it is the same in EU and US.

https://static.tp-link.com/2020/202007/20200714/TL-SG2008P(UN)_v1_20200608.zip

 

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Re:Switch TL-SG2008P no statistic after upgrade fw
2021-05-24 16:50:03

@shberge Thank you, I downgraded firmware, all ok now. 

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#5
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Re:Switch TL-SG2008P no statistic after upgrade fw
2021-05-24 19:47:55

@PavelV 

 

Same issue with both my SG2008P and SG2210MP, both switches got the latest firmware via omada at the same time.

 

 

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#6
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Re:Switch TL-SG2008P no statistic after upgrade fw
2021-05-25 02:37:42

Hi All,

 

I've reported the problem to the developer team for checking.

 

barns5 wrote

Same issue with both my SG2008P and SG2210MP, both switches got the latest firmware via omada at the same time.

 

@barns5 Are you using Omada Controller v4.3.5? What's the current firmware version of your SG2210MP switch now?

Best Regards!
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Re:Switch TL-SG2008P no statistic after upgrade fw
2021-05-25 04:11:30

Dear @PavelV@shberge,

 

The R&D team has located the problem. If you need to fix the problem urgently, I can apply for beta firmware for you.

 

Please feel free to let me know if I can be of any further help here.

Best Regards!
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Re:Switch TL-SG2008P no statistic after upgrade fw
2021-05-25 04:44:46 - last edited 2021-05-25 07:33:06

@Fae 

Yes I would like a beta.
I have TL-SG2008P. TL-SG2210MP.

 

Upgradet TL-SG2428P today and there is the same issue, so if you have a beta that fix to this switch also?

 

My problem switch is all of this type.

TL-SG2008P

TL-SG2210MP

TL-SG2428P

 

/shberge
 

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#9
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Re:Switch TL-SG2008P no statistic after upgrade fw
2021-05-25 10:50:15

@Fae 

 

Hi Fae,

 

Yes, OC200 on v4.3.5.

 

SG2210MP running 1.0.1 Build 20210407 Rep. 64538.

 

Regards

 

 

 

 

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#10
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Re:Switch TL-SG2008P no statistic after upgrade fw
2021-05-26 02:15:52
I will standby until its posted that a full working switch firmware is released.
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