eap 225 v3 connecting issue and not showing channels in omada controller
Hello, i have 3 eap 225's v1 and 3 eap 225 v3 so total 6, connected to OC200 and using hotel voucher we are a hotel. Some guests complain from the floor their rooms are witch use the eap 225 v3 that they cannot connect but they can connect from the reception where i have the old eap225 v1...this is confusing why this happens and i would understand if the opposite happend. I also notice the v3's lately have no guest devices connected....
Looking in omada controller i see that the v3 AP'S have no channel shown, only the old v1's have channels for both 2.4ghz and 5ghz. I have fixed channel settings for all ap's but i also tried using auto to see any changes but unfortunately no channels are shown again. What does this mean when you dont see channel? That the controller does not give channel or is there some other issue?
Ap's are to the latest firnware and my OC200 has version 1.2.4 i cannot update this to the latest firmware as it would not support our v1 devices.
Thank you for your help guys