Home Network Community

Home

Forums

Stories

Knowledge Base

Home Network Community > Deco > When I return to house, Samsung phone does not connect automatically

< Deco

When I return to house, Samsung phone does not connect automatically

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

When I return to house, Samsung phone does not connect automatically

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

pdl999

LV1

2021-06-22 13:54:30 - last edited 2021-07-09 05:42:15

Posts: 2

Helpful: 2

Solutions: 1

Stories: 0

Registered: 2021-06-22

When I return to house, Samsung phone does not connect automatically

2021-06-22 13:54:30 - last edited 2021-07-09 05:42:15

Model: AC50

Hardware Version: V3

Firmware Version: 1.5.3 build 20210203 Rel. 68223

Samsung Galaxy J6 will not reconnect when returning within range. If I manually turn off Wifi and turn on again on the phone it will connect, but otherwise it reports "cannot find IP address"

PS product is AC1300 (M5 v3) but this doesn't appear on the Model dropdown

1 Accepted Solution

pdl999

LV1

2021-07-08 07:45:28 - last edited 2021-07-09 05:42:15

Posts: 2

Helpful: 2

Solutions: 1

Stories: 0

Registered: 2021-06-22

Re:When I return to house, Samsung phone does not connect automatically-Solution

2021-07-08 07:45:28 - last edited 2021-07-09 05:42:15

@TP-Link the issue seems to be resolved by turning off Fast Roaming

Recommended Solution

2 Reply

TP-Link

2021-07-08 07:00:03

Posts: 6834

Helpful: 2544

Solutions: 534

Stories: 28

Registered: 2018-07-23

Re:When I return to house, Samsung phone does not connect automatically

2021-07-08 07:00:03

@pdl999

Hi, sorry for the delay and are you still having the same issue?

Was Samsung Galaxy J6 the only device having this issue?

Have you noticed whether Samsung Galaxy J6 had the same issue when connecting to another network?

Deco Monthly Recap- Check What's Currently Going on With Deco

pdl999

LV1

2021-07-08 07:45:28 - last edited 2021-07-09 05:42:15

Posts: 2

Helpful: 2

Solutions: 1

Stories: 0

Registered: 2021-06-22

Re:When I return to house, Samsung phone does not connect automatically-Solution

2021-07-08 07:45:28 - last edited 2021-07-09 05:42:15

@TP-Link the issue seems to be resolved by turning off Fast Roaming

Information

Helpful: 0

Replies: 2

When I return to house, Samsung phone does not connect automatically

When I return to house, Samsung phone does not connect automatically

Information

Voters 0

Tags