er605 got new firmware "1.1.1 Build 20210723 Rel.64608" but upgrade fails with "wrong file"

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er605 got new firmware "1.1.1 Build 20210723 Rel.64608" but upgrade fails with "wrong file"

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er605 got new firmware "1.1.1 Build 20210723 Rel.64608" but upgrade fails with "wrong file"
er605 got new firmware "1.1.1 Build 20210723 Rel.64608" but upgrade fails with "wrong file"
2021-08-06 17:13:41 - last edited 2021-08-09 16:35:53
Model: ER605 (TL-R605)  
Hardware Version: V1
Firmware Version: 1.0.1

got notification via oc200 that e new firmware is available, but  trying to update from OC200 

I obtain error "[MAC address] upgrade failed: The upgrade file is invalid. Please select a correct file."

same error  using  the .bin file from the support site EN or  IT..... [ ER605v1_un_1.1.1_20210723-rel64608_up.bin ]

 

 

ps: for completeness upgrade tried from the local network with the local OC200 IP address . purchased from AMAZON EU

 

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#1
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Re:er605 got new firmware "1.1.1 Build 20210723 Rel.64608" but upgrade fails with "wrong file"-Solution
2021-08-06 23:48:10 - last edited 2021-08-09 16:35:53

@EZL UPDATE: After a hard restart on er605 (unplug the power source, wait 20 seconds and replug) I tryed again and this time works updating via omada interface on oc200, looks like a adoption bug or something like that.

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Re:er605 got new firmware "1.1.1 Build 20210723 Rel.64608" but upgrade fails with "wrong file"-Solution
2021-08-10 08:26:35 - last edited 2021-09-07 15:58:08

Dear @Zephi,

 

Zephi wrote

Here is the information:

OC200:

Firmware Version :
1.8.0 Build 20210406 Rel.58757
TL-R605 v1.0:
Update firmware 1.1.0 (not the beta) >-- to --> 1.1.1
 
About the time, I tried update via Omada on OC200 and Manual (via bin file in Omada - Custom Upgrade) and both the times takes less than 5 minutes between download (upload in case of manual) and apply.

 

Thank you for verifying the information. I've reported this upgrade failed issue to the R&D team, who clarifies that the bugs in the older firmware may cause the upgrade to fail and a reboot will fix the issue. So the upgrade will be fine after the reboot, please do not worry about it.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:er605 got new firmware "1.1.1 Build 20210723 Rel.64608" but upgrade fails with "wrong file"
2021-08-06 18:56:45

@EZL Same problem here, even the manual update doesn't work and show the same error.

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#2
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Re:er605 got new firmware "1.1.1 Build 20210723 Rel.64608" but upgrade fails with "wrong file"
2021-08-06 21:04:45

@EZL I was able to successfully upgrade, using the software controller however. 

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#3
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Re:er605 got new firmware "1.1.1 Build 20210723 Rel.64608" but upgrade fails with "wrong file"-Solution
2021-08-06 23:48:10 - last edited 2021-08-09 16:35:53

@EZL UPDATE: After a hard restart on er605 (unplug the power source, wait 20 seconds and replug) I tryed again and this time works updating via omada interface on oc200, looks like a adoption bug or something like that.

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#4
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Re:er605 got new firmware "1.1.1 Build 20210723 Rel.64608" but upgrade fails with "wrong file"
2021-08-09 16:37:07

@Zephi thanks,

I asked some one on the remote site to unplug and plug the device and after that the update worked.

 

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#5
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Re:er605 got new firmware "1.1.1 Build 20210723 Rel.64608" but upgrade fails with "wrong file"
2021-08-10 01:38:43 - last edited 2021-08-10 02:08:20

Dear @Zephi, @EZL,

 

Zephi wrote

@EZL UPDATE: After a hard restart on er605 (unplug the power source, wait 20 seconds and replug) I tryed again and this time works updating via omada interface on oc200, looks like a adoption bug or something like that.

 

May I check the firmware version of your OC200?

Can you recall the previous firmware version of your ER605? Did you upgrade the ER605 firmware from 1.0.1 to 1.1.1?

 

Kind note that the firmware file will only be kept for 5 minutes. If we haven't started Upgrade within 5 minutes after the firmware (.bin file) is downloaded or uploaded successfully, we may receive the error "The upgrade file is invalid. Please select a correct file".

 

Perhaps you didn't upgrade it in time after the firmware file is ready?

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#6
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Re:er605 got new firmware "1.1.1 Build 20210723 Rel.64608" but upgrade fails with "wrong file"
2021-08-10 03:38:19

Hi @Fae,

 

Here is the information:

 

OC200:

Firmware Version :
1.8.0 Build 20210406 Rel.58757
 
TL-R605 v1.0:
Update firmware 1.1.0 (not the beta) >-- to --> 1.1.1
 
About the time, I tried update via Omada on OC200 and Manual (via bin file in Omada - Custom Upgrade) and both the times takes less than 5 minutes between download (upload in case of manual) and apply.
 
Thanks.
 
 
 
 
 
 
 
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#7
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Re:er605 got new firmware "1.1.1 Build 20210723 Rel.64608" but upgrade fails with "wrong file"-Solution
2021-08-10 08:26:35 - last edited 2021-09-07 15:58:08

Dear @Zephi,

 

Zephi wrote

Here is the information:

OC200:

Firmware Version :
1.8.0 Build 20210406 Rel.58757
TL-R605 v1.0:
Update firmware 1.1.0 (not the beta) >-- to --> 1.1.1
 
About the time, I tried update via Omada on OC200 and Manual (via bin file in Omada - Custom Upgrade) and both the times takes less than 5 minutes between download (upload in case of manual) and apply.

 

Thank you for verifying the information. I've reported this upgrade failed issue to the R&D team, who clarifies that the bugs in the older firmware may cause the upgrade to fail and a reboot will fix the issue. So the upgrade will be fine after the reboot, please do not worry about it.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#8
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