Omada Controller 5.0.15 Adopting & Provisioning loop

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Omada Controller 5.0.15 Adopting & Provisioning loop

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39 Reply
Re:Omada Controller 5.0.15 Adopting & Provisioning loop
2021-12-06 10:01:38

Dear @DataMeister,

 

DataMeister wrote

I take it we can't simply downgrade. We either have to reload a backup or do something to the existing database?

 

Sorry to hear that you suffer from the same issue. I've forwarded your case to the support team who will help to fix the backup file for you.

 

They will reach you via your registered email address shortly, please pay attention to your email box later for follow-up. Thank you!

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#12
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Re:Omada Controller 5.0.15 Adopting & Provisioning loop
2021-12-16 07:16:26 - last edited 2021-12-16 07:17:08

@Marda236 @Fae 

 

Reporting that the update for the Log4j vulnerability (5.0.27) also has the same adopting loop problem:

 

https://community.tp-link.com/en/business/forum/topic/514452?replyId=1027326

 

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#13
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Re:Omada Controller 5.0.15 Adopting & Provisioning loop
2021-12-16 08:14:01
Hello WirelessForEver, thanks for the information. It's a shame that the bug was not fixed in this update.
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#14
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Re:Omada Controller 5.0.15 Adopting & Provisioning loop
2021-12-16 08:45:57

 

Marda236 wrote

Hello WirelessForEver, thanks for the information. It's a shame that the bug was not fixed in this update.

@Marda236 

 

Totally! I need to patch for Log4j but it will break all my sites without sending in my backup file to support.  It's not really sustainable for them to have to do it for all the installs needing to update to the latest version that fixes Log4j.

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#15
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Re:Omada Controller 5.0.15 Adopting & Provisioning loop
2021-12-16 09:53:03

Dear @WirelessForEver, @Marda236,

 

 

Marda236 wrote

 

Hello WirelessForEver, thanks for the information. It's a shame that the bug was not fixed in this update.

 

To confirm, did you install the Omada Controller v5.0.27 provided in this post?

 

Omada_Controller_V5.0.27_Windows

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#16
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Re:Omada Controller 5.0.15 Adopting & Provisioning loop
2021-12-16 09:56:36 - last edited 2021-12-16 09:58:11

@Fae 

Fae wrote

Dear @WirelessForEver, @Marda236,

 

 

Marda236 wrote

 

Hello WirelessForEver, thanks for the information. It's a shame that the bug was not fixed in this update.

 

To confirm, did you install the Omada Controller v5.0.27 provided in this post?

 

Omada_Controller_V5.0.27_Windows

Yes, that exact download.  I had to roll back via a VM snapshot to 4.4.6. 4.4.6 to 5.0.27 had the same stuck on "ADOPT" behavior as 4.4.6 to 5.0.15.

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#17
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Re:Omada Controller 5.0.15 Adopting & Provisioning loop
2021-12-16 10:08:55

Dear @WirelessForEver,

 

WirelessForEver wrote

Yes, that exact download.  I had to roll back via a VM snapshot to 4.4.6. 4.4.6 to 5.0.27 had the same stuck on "ADOPT" behavior as 4.4.6 to 5.0.15.

 

Thank you for your valued feedback. I'd like to escalate to the TP-Link support team who could help you more effectively.
They will reach you via your registered email address shortly, please pay attention to your email box later.

 

Thank you for your great cooperation and patience.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#18
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Re:Omada Controller 5.0.15 Adopting & Provisioning loop
2021-12-16 10:11:09 - last edited 2021-12-16 10:11:25

 

Fae wrote

Dear @WirelessForEver,

 

WirelessForEver wrote

Yes, that exact download.  I had to roll back via a VM snapshot to 4.4.6. 4.4.6 to 5.0.27 had the same stuck on "ADOPT" behavior as 4.4.6 to 5.0.15.

 

Thank you for your valued feedback. I'd like to escalate to the TP-Link support team who could help you more effectively.
They will reach you via your registered email address shortly, please pay attention to your email box later.

 

Thank you for your great cooperation and patience.

@Fae 

 

Thanks! Happy to help fix this bug once and for all (especially with organizations prioritizing the patching of Log4j vulnerabilities).

It also will be great to enable 2FA on 5.x.x!

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#19
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Re:Omada Controller 5.0.15 Adopting & Provisioning loop
2021-12-16 10:37:30

@WirelessForEver 

 

Exactly the same issue here, not entirely happy having to play about with the backup file etc, is there a plan to have this fixed as a part of a proper update? 

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#20
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Re:Omada Controller 5.0.15 Adopting & Provisioning loop
2021-12-16 16:07:31
hello everyone, in my environment the bug no longer appears in version 5.0.27. I haven't changed anything in the meantime. and the support didn't adjust my backup either.
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#21
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