Pretty Strange Switch Statistics

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Pretty Strange Switch Statistics

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Pretty Strange Switch Statistics
Pretty Strange Switch Statistics
2021-11-07 11:48:19
Model: SG2210MP  
Hardware Version: V1
Firmware Version: 604084714.166

Hellos All, 

New to the Forum, So Hi *Waves

Im trying to chase down an issue Im seeing Via my OC300, 

My TL-SG2210MP is reporting a massive amount of data transmitted to the TL-ER7206. 
   In the Magnitude of TB in Minutes, 

The Network is 
  CPE  > SPF WAN > TL-ER7205 > (LAN2 to Port10 (SPF) > TL-SG2210MP

Screencaps From the Switch Statistics View:

Theses are the Peaks I'm concerned About



 


 


I Cannot see similar traffic coming in on the SPF WAN port - Could this just be inter device communicate or Statistics being reported incorrectly? 

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#1
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11 Reply
Re:Pretty Strange Switch Statistics
2021-11-08 09:26:28 - last edited 2021-11-08 09:26:45

Dear @Charl,

 

Charl wrote

New to the Forum, So Hi *Waves

Im trying to chase down an issue Im seeing Via my OC300, 

My TL-SG2210MP is reporting a massive amount of data transmitted to the TL-ER7206. 
   In the Magnitude of TB in Minutes, 

The Network is 
  CPE  > SPF WAN > TL-ER7205 > (LAN2 to Port10 (SPF) > TL-SG2210MP

Screencaps From the Switch Statistics View:

Theses are the Peaks I'm concerned Abou

 

Welcome to TP-Link Business Community!

 

It seems that the traffic statistics are reported incorrectly, but I'm not quite for sure based on those pictures you attached at present.

May I get a cloud viewer account for your controller so that I can forward the case to the TP-Link support team for further checking?

 

Regarding the cloud viewer account, you may go to Admin to create an account with my TP-Link ID <omada_support@163.com>.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#2
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Re:Pretty Strange Switch Statistics
2021-11-08 18:15:01
Thanks @Fae Can you please send me a DM with an email address ending in TP Link ?
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#3
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Re:Pretty Strange Switch Statistics
2021-11-08 18:31:23

@Fae - Thanks

Doing some Digging / API response, I think the graph is out by a Factor of 1024. 

On the Bytes setting, It returned 96353689221 for the Time in the Picture. 

 

96353689221 Bytes = 96,35 GB

 

But 
94095399 Bytes = 94 MB, - A little more believable in a 5Min Window

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#4
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Re:Pretty Strange Switch Statistics
2021-11-21 07:51:18 - last edited 2021-11-22 07:44:06

@Fae 

Hi -I am experiencing the same weird spikes on my TL-SG2210MP, reporting massive amounts of data over 5 minutes. It is not always against the same port  - sometimes against my R605 gateway, sometimes against a TL-SG2008 downstream switch, sometimes against an EAP245.  The data throughput stats of the mentioned devices all appear normal when I view at the device level on my OC200.  Just for the record - due to my location my R605 gateway is connected via 2 wireless WAN connections to 15Mbps and 10Mbps links - so impossible to transfer this amount of data :-)

 

TL-SG2210MP V1 Firmware Version: 1.0.2 Build 20210806 Rel.55686

OC200 1.0 Firmware Version: 1.9.3 Build 20210914 Rel.39903

 

I am happy to create cloud viewer account if it will help.

 

Update: In the early morning hours, while there was virtually no activity on my network -  my TL-SG2210MP (Switch T1 Main) reported really crazy volumes. The screenshot below shows high volumes on Port 1 (which is the R605 gateway) and on port 5, which is where most of the downstream network connects to via a TL-SG2008 (Switch T2 Stairs)

 

The screenshot that follows show the view from the TL-SG2008 (Switch T2 Stairs) connected to port 5.... as can be seen it reports very little traffic during the time that the upstream Switch T1 Main  reports crazy volumes.  The same for the R605 gateway - it shows very little activity.

  

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#5
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Re:Pretty Strange Switch Statistics
2021-11-22 19:40:01

I'm seeing the same behaviour on my setup. I have a couple of wired clients that will report impossibly large volumes (dozens of TBs on my 1TB/month maximum circuit)

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#6
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Re:Pretty Strange Switch Statistics
2021-11-22 20:09:26

@MattH001 

 

Yah.. this is the last 7 day, big number thats for sure. smiley

 

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#7
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Re:Pretty Strange Switch Statistics
2021-11-23 10:52:38

Dear @PierreD358,

 

PierreD358 wrote

Hi -I am experiencing the same weird spikes on my TL-SG2210MP, reporting massive amounts of data over 5 minutes. It is not always against the same port  - sometimes against my R605 gateway, sometimes against a TL-SG2008 downstream switch, sometimes against an EAP245.  The data throughput stats of the mentioned devices all appear normal when I view at the device level on my OC200.  Just for the record - due to my location my R605 gateway is connected via 2 wireless WAN connections to 15Mbps and 10Mbps links - so impossible to transfer this amount of data :-)

 

TL-SG2210MP V1 Firmware Version: 1.0.2 Build 20210806 Rel.55686

OC200 1.0 Firmware Version: 1.9.3 Build 20210914 Rel.39903

 

I am happy to create cloud viewer account if it will help.

 

Thank you for your detailed information and the cloud viewer account.

I've forwarded this case to the senior engineer for further analysis. If there is any update, I'll keep you informed.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#8
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Re:Pretty Strange Switch Statistics
2021-12-07 02:25:25

@Fae 

 

Same problem here.  Incredibly large statistics for my tiny network:

 

 

The total traffic number earlier today (about 4 hours ago) was 343TB.  I've watched a few YouTube videos since then and surfed the web.  It's now over a Petabye.  Maybe I can do a few google searches and hit an Exabyte!! :)  Seriously, this issue has been going on for well over a year based on the posts I'm seeing.  They need to fix this.  I see similar inaccurate data for network clients as well.  The device and client details page stats seem to be correct but the widgets on the dashboards are way off.

 

Regards

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#9
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Re:Pretty Strange Switch Statistics
2021-12-07 15:37:07

I gave up hope of ever getting working statistics on Omada. Every update they promise it will work only to introduce even worse bugs. 

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Re:Pretty Strange Switch Statistics
2021-12-07 16:06:56

@WesleyB I understand your frustration, but I must say that the software updates over the past 9 months or so have addressed and solved a number of problems in my experience - it is generally speaking improving quite nicely. Having said that, I get the feeling that a focused effort to "polish" the stats and reporting would be appreciated by the community.

 

My problem reported above magically went away all by itself... after weeks of very weird stats, the planets apparently aligned and now my system is reporting what seems to be very credible stats. I know that I did not change anything on the netowork topology, settings or software, so how did it fix itself? Or is it waiting to strike again?

 

 I did grant read-only access to my network to the development team via Fae and I I did see that they logged in a few times. Let us wait for the feedback and remain positive I guess. Otherwise my network is working very well (gateway with 2 WAN links load balanced, 5 switches, 5 wired EAPs, 2 mesh EAPs). On the balance, I am a happy Omada ecosystem customer...

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