Clearing event logs does not seem to be persistent

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Clearing event logs does not seem to be persistent
Clearing event logs does not seem to be persistent
2021-11-20 12:43:36 - last edited 2021-11-23 03:41:41
Model: OC200  
Hardware Version:
Firmware Version: 1.9.3
Hey,
 
Clearing all even logs does not actually delete them. After a page reload all events are still accessible.
 
Cheers
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Re:Clearing event logs does not seem to be persistent-Solution
2021-11-23 03:39:38 - last edited 2021-11-23 03:41:41

Dear @s42p,

 

s42p wrote

Clearing all even logs does not actually delete them. After a page reload all events are still accessible.

 

When one log belongs to both Alerts and Events contents, this log will still stay on the Events page if we only delete logs on the Events page.

 

To completely delete this log from the Event page, we need to ARCHIVE and delete the archived log first, then delete logs on the Event page.

 

 

 

Get Started Here: https://community.tp-link.com/en/business/forum/topic/551684 https://community.tp-link.com/en/business/forum/topic/552406
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Re:Clearing event logs does not seem to be persistant
2021-11-20 12:46:11 - last edited 2021-11-20 12:46:23

Seems this is a known issue:

https://community.tp-link.com/en/business/forum/topic/500302

https://community.tp-link.com/en/business/forum/topic/255722

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Re:Clearing event logs does not seem to be persistent-Solution
2021-11-23 03:39:38 - last edited 2021-11-23 03:41:41

Dear @s42p,

 

s42p wrote

Clearing all even logs does not actually delete them. After a page reload all events are still accessible.

 

When one log belongs to both Alerts and Events contents, this log will still stay on the Events page if we only delete logs on the Events page.

 

To completely delete this log from the Event page, we need to ARCHIVE and delete the archived log first, then delete logs on the Event page.

 

 

 

Get Started Here: https://community.tp-link.com/en/business/forum/topic/551684 https://community.tp-link.com/en/business/forum/topic/552406
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