This Article Applies to:

Omada Controller v5.0.29 (Windows)

Omada Controller v5.0.29 (Linux)

OC200 1.14.2 with Built-in Controller v5.0.29

OC300 1.7.0 with Built-in Controller v5.0.29

Issue Description/Phenomenon:

Recently we received feedback that after upgrading to controller v5.0.29, some Omada EAP devices may get caught in the loop of adopting and provisioning under extreme conditions*, resulting in disconnections on the wireless clients.

*Note that the issue above will only occur when both of the following conditions are satisfied:

• Install Omada EAP in High Density
• Have the AI Roaming feature enabled.

Available Solutions:

TP-Link team has located the problem, a new firmware version will be released to fix the issue soon.

Before the new firmware release, if you happen to suffer from the adopting - provisioning loop issue on EAP with Controller v5.0.29, please disable the AI Roaming feature as a temporary solution.

[Case Closed] Update:

Omada Controller v5.0.30 has been released to fix the issue. Please check for an update.

Omada Controller_v5.0.30 has been released on January 20, 2022

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