Problem with rtsp-stream
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Hi,
we have planned to use some VIGI C300HP cameras with our existing surveillance system. But i have some problems with the rtsp stream, the 64bit-decoder crashes instantly. In 32bit-mode it works but this is not very reasonable, because i could not use the standard Onvif-protocol.
Are there some particularities of the rtsp-stream?
Cheers,
Markus
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Dear @AdminSBO,
AdminSBO wrote
we have planned to use some VIGI C300HP cameras with our existing surveillance system. But i have some problems with the rtsp stream, the 64bit-decoder crashes instantly. In 32bit-mode it works but this is not very reasonable, because i could not use the standard Onvif-protocol.
Are there some particularities of the rtsp-stream?
To figure out the issue, I'd like to escalate your case to the TP-Link support team for further investigation.
They will reach you via your registered email address shortly, please pay attention to your email box later.
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@Fae Hi, there is no contact with tp-link support until now. Could you push it?
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Dear @AdminSBO,
AdminSBO wrote
@Fae Hi, there is no contact with tp-link support until now. Could you push it?
I just checked the case status, support has replied to you last Friday and is still waiting for your reply.
The Ticket case number is TKID220226578. Could you please double-check your mailbox?
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