How to unrestrict Omada Controller connected to 3 x EAPs? VPN and IPTV can't connect.

How to unrestrict Omada Controller connected to 3 x EAPs? VPN and IPTV can't connect.
How to unrestrict Omada Controller connected to 3 x EAPs? VPN and IPTV can't connect.
2022-05-12 17:47:05 - last edited 2022-05-13 00:48:13
Model: EAP245  
Hardware Version: V20
Firmware Version: Latest

So here is my issue,  I have a 5G Huawei Router, that's getting internet from a 5G sim card.  The router is then connected to a POE switch which then powers an OMADA Hardware Controller and 3 x EAPs (2 x 225 & 1 x 245).  So I have it all set up and working.  That's what I thought at first.  YouTube, BBC, other news websites work.  But my work VPN doesn't connect and neither does my IPTV. 

 

When I connect directly to the Huawei 5G router, both works absolutely fine which tells me the problem is in between which is the OMADA controller and the 3 x EAPs.  To further confirm this, I changed the router to a Fibre router from SKY, an ethernet cable from the Sky router into the POE Switch, which then connects to the OMADA controller and the 3 x EAPs.  And same issue happens.  When connected to the Wireless network of the OMAMA Controller/EAPs, those 2 things don't work, but when connected directly to the Sky Router, everything works as it should.

 

Other stuff might not be working which I'm not aware until I access it.

 

Is there a way to full unrestrict the network?  Does the issue lies with DNS?  DHCP? Bridge Mode?  I'm completely lost.  I have invested so much money in equipments, running cables behind walls, above ceiling, under the floor to wire my whole house with POE ethernet and now I can't the 2 most importants things to work.

 

Please help.  

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#1
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Re:How to unrestrict Omada Controller connected to 3 x EAPs? VPN and IPTV can't connect.
2022-05-12 21:00:51 - last edited 2022-05-13 00:48:13

  @Arshad007 

 

Have you tested to connect your computer directly to the POE switch and see if the issue is preset as well ?

This way you could narrow down the issue to the EAPs configuration.

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Re:How to unrestrict Omada Controller connected to 3 x EAPs? VPN and IPTV can't connect.
2022-05-13 05:35:27

  @Arshad007 If your PoE switch also tplink? Is there any VLAN settings you've done?

IPTV service is more related to IGMP or VLAN settings. These settings are based on Switch.

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Re:How to unrestrict Omada Controller connected to 3 x EAPs? VPN and IPTV can't connect.
2022-05-13 15:41:25

To get this to all play well, you need all Omada compatible equipment... including to router and  network switches.

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Re:How to unrestrict Omada Controller connected to 3 x EAPs? VPN and IPTV can't connect.
2022-05-15 14:41:37

  @Arshad007 

 

If you are just using a single SSID and no VLANs (ie only using untagged VLAN 1) then you don't need all tplink gear.  I suspect the issue is actually the MTU on your WAN interface.

 

Under Settings->Wired Networks->WAN, Advanced Settings you'll find a box for MTU and for which the default is 1500.  Change this to 1400 to test.  Once you apply the router will reboot and come back online in ~2min.  Try your streaming services and VPN again. 

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