BUG - When exporting/importing the controller config, client names are lost

BUG - When exporting/importing the controller config, client names are lost
BUG - When exporting/importing the controller config, client names are lost
2022-07-30 19:32:23
Hardware Version:
Firmware Version: 5.4.6

Using version 5.4.6 of the software controller, if you export the config settings and then import them into another software controller, all the usernames(client names) are lost.

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#1
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4 Reply
Re:BUG - When exporting/importing the controller config, client names are lost
2022-08-02 04:25:16

Dear @Alex789

 

Alex789 wrote

Using version 5.4.6 of the software controller, if you export the config settings and then import them into another software controller, all the usernames(client names) are lost.

 

Please allow me to confirm the information below.

 

Did you have Clients' History Data (under Settings -> Controller -> History Data Retention) enabled on the Controller?

Do you export the config settings with Settings Only under Settings -> Maintenance -> Backup & Restore?

Is the another software controller also version 5.4.6?

Get Started Here: https://community.tp-link.com/en/business/forum/topic/551684 https://community.tp-link.com/en/business/forum/topic/552406
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#2
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Re:BUG - When exporting/importing the controller config, client names are lost
2022-08-02 12:49:04

Fae wrote

Did you have  Clients' History Data (under Settings -> Controller -> History Data Retention) enabled on the Controller?

Yes

 

Fae wrote

Do you export the config settings with  Settings Only under Settings -> Maintenance -> Backup & Restore?

Yes

 

Fae wrote

 

Is the another software controller also version 5.4.6?

Yes

 

 

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#3
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Re:BUG - When exporting/importing the controller config, client names are lost
2022-08-04 06:41:02

Dear @Alex789,

 

I don't think the config file exported with Settings Only will contain the client names.

 

When you export the config file, please change the Retained Data Backup to All Time except Settings Only.

Get Started Here: https://community.tp-link.com/en/business/forum/topic/551684 https://community.tp-link.com/en/business/forum/topic/552406
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#4
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Re:BUG - When exporting/importing the controller config, client names are lost
2022-08-04 18:28:00

  @Fae Are you saying that the configured names are stored in the history?

 

If so, do the device names dissapear when they fall out of history?  If so, that would be an even more significant bug.

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#5
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