EAP670 is rebooting (boot loop) after upgrade to latest firmware

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EAP670 is rebooting (boot loop) after upgrade to latest firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP670 is rebooting (boot loop) after upgrade to latest firmware
EAP670 is rebooting (boot loop) after upgrade to latest firmware
2022-12-07 09:21:11 - last edited 2022-12-07 13:03:04
Model: EAP670  
Hardware Version: V1
Firmware Version: v1.0.6

After firmware upgrade AP is in boot loop and is not accessible and status is disconnected all the time, every aprox. 5 minutes last seen is updated.

 

Overview

[..]

Model:

EAP670(EU) v1.0
Firmware Version :
1.0.6 Build 20220921 Rel. 73378
Last Seen :
Dec 07, 2022 10:13:59   
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#1
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1 Accepted Solution
Re:EAP670 is rebooting (boot loop) after upgrade to latest firmware-Solution
2022-12-07 12:25:20 - last edited 2022-12-07 13:03:04

  @Repcio same issue on a EAP 650. Had to factory reset and readopt on the controller.

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#2
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9 Reply
Re:EAP670 is rebooting (boot loop) after upgrade to latest firmware-Solution
2022-12-07 12:25:20 - last edited 2022-12-07 13:03:04

  @Repcio same issue on a EAP 650. Had to factory reset and readopt on the controller.

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#2
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Re:EAP670 is rebooting (boot loop) after upgrade to latest firmware
2022-12-07 13:02:29

  @s0x Thank you this also helped me.

I don't want even to image what should I do if I will deploy this in company at ceiling or at remote site !

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#3
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Re:EAP670 is rebooting (boot loop) after upgrade to latest firmware
2022-12-07 14:15:05

  @Repcio yes, that's a problem.

 

Luckily I only upgraded one to test, so I can plan the next ones accordingly.

 

But it doesn't stop being an issue.

I checked the support page and the new firmware is still not listed there, neither here on the forum.

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#4
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Re:EAP670 is rebooting (boot loop) after upgrade to latest firmware
2022-12-07 14:54:45

  @s0x That's not uncommon for the firmware to show up first in the controller.

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#5
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Re:EAP670 is rebooting (boot loop) after upgrade to latest firmware
2022-12-08 19:00:49

Today controller show update for 650 (5pcs) i clik update all, 4 down (and keep loop dis-prov-adop), 1 ok. 

 

To reset i need to go 5m up. Good job TP-LINK...

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#6
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Re:EAP670 is rebooting (boot loop) after upgrade to latest firmware
2022-12-09 06:32:36

Repcio wrote

After firmware upgrade AP is in boot loop and is not accessible and status is disconnected all the time, every aprox. 5 minutes last seen is updated.

 

Overview

[..]

Model:

EAP670(EU) v1.0
Firmware Version :
1.0.6 Build 20220921 Rel. 73378
Last Seen :
Dec 07, 2022 10:13:59   

Dear  @Repcio 

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. 

The ticket ID is TKID221217361, please check your email box and ensure the support email is well received. Thanks!

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#7
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Re:EAP670 is rebooting (boot loop) after upgrade to latest firmware
2022-12-10 17:08:50

Mine ended up upgrading with no problem.

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#8
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Re:EAP670 is rebooting (boot loop) after upgrade to latest firmware
2022-12-29 20:39:23

  @Repcio Sollution was - to forget affected AP and adopt it once again. It have lost all configured options (channel, channel width,OFDMA settings and name) but at least you doesn't have to do a factory reset

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#9
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Re:EAP670 is rebooting (boot loop) after upgrade to latest firmware
2023-01-01 03:15:35 - last edited 2023-01-01 03:16:14

My EAP670's were upgraded last week to v1.0.6 through the Omada controller. Haven't had any issues (so far).

Hybrid OPNsense/Omada EAP Cat6 backhaul 4 x EAP670 1 x EAP610-Outdoor Omada Controller v5.14.0.10 Win 11 Router: OPNsense Intel N5105 quad-core I226V 2.5Gbe w/16GB RAM Dual WAN Fios/Spectrum 1Gbps
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#10
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Helpful: 1

Views: 1709

Replies: 9