How to update Omada software on ER7212PC?

How to update Omada software on ER7212PC?

How to update Omada software on ER7212PC?
How to update Omada software on ER7212PC?
2023-01-16 09:45:41 - last edited 2023-01-17 18:00:39
Model: ER7212PC  
Hardware Version: V1
Firmware Version: 1.0.0

I read that in Omada Controller 5.6 support for an mDNS service will be added.

 

However, my router is on 5.4.20 and I can't seem to find a way to update it?

 

When I go to the controller settings I do see a button to update the integrated router, but that gives "General error." when I press "Check for Upgrade".

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Re:How to update Omada software on ER7212PC?-Solution
2023-01-16 10:54:12 - last edited 2023-01-17 18:00:39

  @pepijndevos 

 

Hey

 

This a very new device and it doesnt look like its released its first firmware update yet.    Usually the controller software updates with the firmware for the device, TP Link tend to release the hardware controller firmwares approx 4-6 weeks after the software versions.

 

We are due a hardware release in the next few weeks (5.8.4 if memory services me correctly), this may well include the update for this device.

 

 

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Re:How to update Omada software on ER7212PC?-Solution
2023-01-16 10:54:12 - last edited 2023-01-17 18:00:39

  @pepijndevos 

 

Hey

 

This a very new device and it doesnt look like its released its first firmware update yet.    Usually the controller software updates with the firmware for the device, TP Link tend to release the hardware controller firmwares approx 4-6 weeks after the software versions.

 

We are due a hardware release in the next few weeks (5.8.4 if memory services me correctly), this may well include the update for this device.

 

 

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Re:How to update Omada software on ER7212PC?
2023-01-17 18:15:43
Thanks! I'm just a bit concerned because I did see there is 1.0.1 and when I check it just gives "general error" rather than telling me there are no updates. But 1.0.1 has the same controller version and just fixes a few small issues that are not relevant to me, so maybe I should just wait and hope that it picks up the next update or install it manually.
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Re:How to update Omada software on ER7212PC?
2023-06-20 08:40:52

  @Philbert 

 

Is there any news about an update for this device?

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Re:How to update Omada software on ER7212PC?
2023-11-06 01:23:28

I've got the same issue with ER7212PC v1

 

My current firmware is: 1.0.2 Build 20230202 Rel.10719, which corresponds to Omada Controller 5.4.20.

And I can see on the tp-link website (https://www.tp-link.com/pl/support/download/er7212pc/#Firmware) that there have been at least 3 newer releases since this one.

The newest one at the moment of writing this is: "ER7212PC(UN)_V1_1.1.1 Build 20230901"

 

The currently installed version is missing many features.

I was also trying to download and install manually from the linked website, but then I got error "Invalid firmware file".

 

Anyone was able to workaround this issue?

 

 

 

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Re:How to update Omada software on ER7212PC?
2024-01-21 04:51:27

  @wosiu 

I've got absolutely the same problem and cant solve it

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Re:How to update Omada software on ER7212PC?
2024-01-21 11:40:08 - last edited 2024-01-21 11:41:01

  @Ronick 

 

I've managed to solve that after contacting the support - it requires logging to tp-link cloud (even temporarily, for the upgrade time) and upgrade only then.

Doesn't matter whether you do the online upgrade when the devide downloads the package itself, or you download yourself and use the upload button in the omada panel. In both cases logging to tp-link cloud on the device was required. After the upgrade I just disconnected from the cloud and it's fine.

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