ER8411 V1_1.0.2 Official Firmware - DHCP issue!

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ER8411 V1_1.0.2 Official Firmware - DHCP issue!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
ER8411 V1_1.0.2 Official Firmware - DHCP issue!
ER8411 V1_1.0.2 Official Firmware - DHCP issue!
2023-02-10 16:05:18
Model: ER8411  
Hardware Version: V1
Firmware Version: 1.0.2

Hi, 

 

my devices fail to obtain an IP address from the DHCP on ER8411!

 

  • I have the latest firmware 1.0.2
  • all devices which currently have the IP from DHCP will continue to work (I had the ER7402 and all devices had IP from that) I just replaced the gateway to ER8411
  • if brand new device gets connected, it gets the IP, if you delete the lease then it won't get the IP anymore
  • also the DHCP IP Reservation fails and won't assign the IP if the device registered once with a different IP and you delete the lease from Omada interface. 
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Re:ER8411 V1_1.0.2 Official Firmware - DHCP issue!
2023-02-13 05:35:28

Dear @KPejman,

 

Thank you for taking the time to report the issue in TP-Link Community! Your case has been escalated to our support engineer to look into the issue, the ticket is TKID230122312, please kindly reply to the support email for further assistance. Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did. Thanks!

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