AI WLAN Optimization fails after 20m11s without feedback information

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AI WLAN Optimization fails after 20m11s without feedback information

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AI WLAN Optimization fails after 20m11s without feedback information
AI WLAN Optimization fails after 20m11s without feedback information
2023-04-19 09:25:48 - last edited 2023-05-22 05:16:20
Model: ER605 (TL-R605)  
Hardware Version: V1
Firmware Version: 1.2.1 Build 20220512 Rel.76748

When running AI WLAN optimization, it takes a while to scan all channels. I leave the browser window open.

After 20 minutes I see the process has ended, with no notification. The "Last 10 Scan Results" are shows "No Data" and in the tab "Optimization Log" a failure is printed.

I repeated the test on another day and both times it fails at 20m11s, listing Scan Result "Failed" and no feedback.

 

 

What should I expect here?

1* OC200 v1.0 1* TL-R605 v1.0 1* TL-SG2428P v1.0 3* EAP245(EU) v3.0 1* EAP225-Outdoor (EU) v3.0
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#1
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1 Accepted Solution
Re:AI WLAN Optimization fails after 20m11s without feedback information-Solution
2023-05-22 05:16:17 - last edited 2023-05-22 05:16:20

Finally I received the official update notification for my ER605 and OC200 after which AI WLAN optimisation works as expected. No early installation or beta version needed.

1* OC200 v1.0 1* TL-R605 v1.0 1* TL-SG2428P v1.0 3* EAP245(EU) v3.0 1* EAP225-Outdoor (EU) v3.0
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#12
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Re:AI WLAN Optimization fails after 20m11s without feedback information
2023-04-20 03:13:22

Hello  @MvdB,

 

May I know the model number and hardware version of your EAPs?

You may refer to this article to get more details.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:AI WLAN Optimization fails after 20m11s without feedback information
2023-04-20 06:04:53

  @Hank21 

Sure, I am operating a TL-SG2008P with three EAPs on PoE:

Model EAP-245 (EU)

hardware version v3

firmware version: 5.0.6 build 20220429 rel 44315

1* OC200 v1.0 1* TL-R605 v1.0 1* TL-SG2428P v1.0 3* EAP245(EU) v3.0 1* EAP225-Outdoor (EU) v3.0
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Re:AI WLAN Optimization fails after 20m11s without feedback information
2023-04-21 01:09:18 - last edited 2023-04-21 01:10:47

Hello @MvdB,

 

Please upgrade the EAP245 V3 firmware version to the latest one EAP245(EU)_V3_5.1.0 Build 20230104.

Please also confirm the controller is also the latest firmware version V5.9.

You may upgrade them and test them again

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:AI WLAN Optimization fails after 20m11s without feedback information
2023-04-21 06:28:45

  @Hank21 

My OC200 v1 is still running on firmware 5.7.6 and waiting for 5.9 to be released.

No updates can be found for the router, switch and EAPs (because I'm still at 5.7, I assume?)

 

Any way to move on or should I wait for 5.9 to become available? No interest in running beta firmware.

1* OC200 v1.0 1* TL-R605 v1.0 1* TL-SG2428P v1.0 3* EAP245(EU) v3.0 1* EAP225-Outdoor (EU) v3.0
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Re:AI WLAN Optimization fails after 20m11s without feedback information
2023-04-21 07:25:25

Hello @MvdB,

 

A newer 5.9.32 official firmware has been released, please follow the post link below for details.
Omada Hardware Controller_V5.9.32 (Released On Apr 14th, 2023)

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:AI WLAN Optimization fails after 20m11s without feedback information
2023-04-21 13:29:01

  @Hank21 

thanks, I can see that update online. The OC200 doesn't detect it yet. Will update this weekend and retry WLAN training.

1* OC200 v1.0 1* TL-R605 v1.0 1* TL-SG2428P v1.0 3* EAP245(EU) v3.0 1* EAP225-Outdoor (EU) v3.0
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Re:AI WLAN Optimization fails after 20m11s without feedback information
2023-04-22 10:11:51 - last edited 2023-04-25 18:10:29

I downloaded the update for my OC200 V1 from https://static.tp-link.com/upload/firmware/2023/202304/20230413/OC200(UN)_v1_1.24.0_20230328.zip through the page you linked to.

Tried several times - every time I get a error message "Invalid firmware file" after about 1 minute.

Downloading goes fine, no difference whether I store the file on a local folder or on a network folder. No difference using Chrome or Firefox.

1* OC200 v1.0 1* TL-R605 v1.0 1* TL-SG2428P v1.0 3* EAP245(EU) v3.0 1* EAP225-Outdoor (EU) v3.0
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Re:AI WLAN Optimization fails after 20m11s without feedback information
2023-04-25 18:10:04

  @Hank21 any recommendation?

1* OC200 v1.0 1* TL-R605 v1.0 1* TL-SG2428P v1.0 3* EAP245(EU) v3.0 1* EAP225-Outdoor (EU) v3.0
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Re:AI WLAN Optimization fails after 20m11s without feedback information
2023-04-26 02:20:56

  @MvdB 

 

Hi, my OC200 has no similar issue, it is easy to upgrade to v5.9.32.

Did you upgrade the firmware on the local controller? Is the controller running normally and has the internet?

Just striving to develop myself while helping others.
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Re:AI WLAN Optimization fails after 20m11s without feedback information
2023-04-26 05:44:48

  @Virgo 

yes the controller is accessible through local address and in the app both through the cloud or locally. I can manage all network settings through local connection with no problems but the only issue is that I cannot update the firmware. Is there a minimum storage free requirement? My OC200 has 1.9G free space.

1* OC200 v1.0 1* TL-R605 v1.0 1* TL-SG2428P v1.0 3* EAP245(EU) v3.0 1* EAP225-Outdoor (EU) v3.0
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