Problems with upgrade to Firmware 5.9.32 on OC300
I was prompted to update to the latest firmware. When I did, the system went a bit bonkers. All of my devices are cycling between connected, disconnected, adopting and configuring. I have tried restarting all of the hardware to no avail. Any thoughts are welcome!
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Great questions. I am using 192.168.10.x rather than the default. The controller is static. Yes I have a backup.
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My first approach would be to factory reset the controller and let it get a DHCP ip from your 192.168.20.x subnet.
Login on this new IP, check your router's clients list to see what the ip is. Then restore the controller from your backup file. Change the Device Admin password if needed. Restored controller should re adopt your devices normally now.
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If that doesn't work, and you don't want to just rebuild your controller from scratch then revert your OC300 to 5.7.6, restore your controller backup. After the old controller is back up and running back up just the site, not the whole controller.
Now upgrade the controller back to 5.9.x, set it up as new then migrate your old site tobthe new controller.
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Hello @Jeff_Parsons,
Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230539401, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
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Hi @Jeff_Parsons,
Hope you are doing well. Our support team reported that they haven't received your email reply at all.
Have you ever received the support email whose case ID is TKID230539401? Or was your concern resolved on your own finally?
We are looking forward to hearing from you again.
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