ER8411 L2TP VPN Issues

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ER8411 L2TP VPN Issues

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ER8411 L2TP VPN Issues
ER8411 L2TP VPN Issues
2023-06-16 15:40:48
Tags: #VPN
Model: ER8411  
Hardware Version: V1
Firmware Version: 1.0.3 build 20230313 rel.00673

I recently transitioned from a working ER7206 router to the new ER8411.   After switch, our client to server VPN has issues with disconnecting clients randomly.   I don't really see any timeout settings in the VPN configuration (we are not using Omada controller at the moment).      It always seems to happen when idle, so I am unsure if there is a setting for this or if something else is causing VPN disconnects.    I see there is a new beta FW out.   Any indication that VPN performance and issues like this have been improved?

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Re:ER8411 L2TP VPN Issues
2023-06-16 16:08:40 - last edited 2023-06-16 16:09:33

  @Greg-HDTS 

 

tell me more about the VPN setup, have you configured OpenVPN SSL or VPN on the router?

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Re:ER8411 L2TP VPN Issues
2023-06-16 16:17:41
Configured VPN. L2TP Server Config with IPSEC encryption and pre-shared key. Using Windows for client side connection. Same as what we had on ER7206 with no issue.
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Re:ER8411 L2TP VPN Issues
2023-06-16 16:24:33

  @Greg-HDTS 

OK so you have not configured OpenVPN or SSL VPN?

the reason I ask is that when you do that there will be big problems with IPsec VPN, if you only have IPsec then I thought it would work, but there have been a lot of problems with VPN on this router so it may be that you have found one more bug.

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Re:ER8411 L2TP VPN Issues
2023-06-16 17:04:30
correct, no OpenVPN or SSL VPN. I read about those problems and avoided. I also found OpenVPN to be slow on the 7206, so I didn't want to go that route with the ER8411 Looks to be a bug to me. The VPN will stay connected for hours when I am actively using it but if I just connect and leave it alone, it will randomly kick me off and I have to reconnect. There is no real pattern. I really want to like this router but it has caused me more problems than helped so far!
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Re:ER8411 L2TP VPN Issues
2023-06-16 17:13:19

  @Greg-HDTS 

 

yes there have been a lot of problems, but I have found workarounds for most of them so it works for what I am going to use it for. IPsec is very fast, that's the most important thing for me, I also use  the L2TP client on the router but I haven't had as many problems with it as I've noticed, I also use the OpenVPN client but then with TCP not UDP, but it's also incredibly slow , about 30 Mbps, so for a device that has to handle over 1600 Mbps with OpenVPN, it's not so good :-)

 

 

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Re:ER8411 L2TP VPN Issues
2023-06-16 17:18:45

  @Greg-HDTS 

have you tried this beta version? I've been using it for a while, it works pretty well, all the VPN problems here not fixed but there are a lot of new features.

 

 

https://community.tp-link.com/en/business/forum/topic/611292

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Re:ER8411 L2TP VPN Issues
2023-06-16 17:21:55
No I haven't tried yet. I just downloaded it and plan to upgrade this evening when I don't have my sales team logged in. We use the VPN for product demos and stream lots of video, so the faster, the better for us with individual logins required. L2TP has been working well with the ER7206 so I am hoping to get similar out of the ER8411.
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Re:ER8411 L2TP VPN Issues
2023-06-16 17:29:14

  @Greg-HDTS 

 

yes, I hope they fix all the problems soon, I haven't used an L2TP server so I don't know how it works unfortunately, if the beta version doesn't work better you can tag Fae. the more people who report errors to tp-link, the faster it might be fixed

 

Well, I'll tag him so maybe he has some updated info :-)

@Fae 

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Re:ER8411 L2TP VPN Issues
2023-07-03 08:28:26

Hello @Greg-HDTS,

 

Hope you are doing well. I’m wondering whether your concern was resolved finally?

If your concern was resolved, welcome to update this topic thread and share your solution so that others may benefit from it. If the issue still exists, please don't hesitate to reply here. We are looking forward to hearing from you again.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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