EAP610 outdoor disconnect in Controler after Firmwareupdate

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EAP610 outdoor disconnect in Controler after Firmwareupdate

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EAP610 outdoor disconnect in Controler after Firmwareupdate
EAP610 outdoor disconnect in Controler after Firmwareupdate
2023-07-08 09:49:46 - last edited 2023-07-10 07:21:36
Model: EAP610-Outdoor  
Hardware Version: V1
Firmware Version: 1.2.0

Hello,

 

i have update the EAP610-outdoor to the new Firmware 1.2.0 firmware seems that it was successfull. The Controller says it is Disconnected.

I have tried to reset and delete from the controller, but it is not shown then in the controller.

 

Downgrade the EAP610-outdoor to the latest Firmware 1.1.3 and the EAP was shown in the controller and i can adopt it. Wat does i have don wrong or is there an Failure in the new Firmware

 

Controller ar an Software based Linux Controller with Controller version 5.9.31.

 in the controller i have an error:

Upgrade Results

Failed (1)

14-EB-B6-EC-9C-24 upgrade failed: Unknown upgrade results. The devices cannot connect to the controller after upgrading. Please check your internet connection.

 

internetconnection was ok, and Firmware update from TL-SG2210P was updated fine without error

 

 

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#1
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1 Accepted Solution
Re:EAP610 outdoor disconnect in Controler after Firmwareupdate-Solution
2023-07-10 07:21:32 - last edited 2023-07-10 07:21:36

Hi All,

 

Thanks for reporting this issue to the TP-Link community!

 

I have feedback on this updated issue of EAP610-Outdoor to the engineer for further investigation. For now, please revert the firmware back to EAP610-Outdoor V1 1.1.3. I will keep you updated on any progress.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#11
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13 Reply
Re:EAP610 outdoor disconnect in Controler after Firmwareupdate
2023-07-08 12:43:21

  @Obrenner Same issues here... Following for a solution....

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#2
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Re:EAP610 outdoor disconnect in Controler after Firmwareupdate
2023-07-09 10:51:30

  @MeneerJeep 

 

Same issues with eap610 v1.0, after launched the firmware update, I've lost it...

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Re:EAP610 outdoor disconnect in Controler after Firmwareupdate
2023-07-09 18:52:09

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Re:EAP610 outdoor disconnect in Controler after Firmwareupdate
2023-07-09 18:54:58

  @GianfrancoPa 

Try deactivate 2.4ghz and try to downgrade. I do that with success after some try an fail. 

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Re:EAP610 outdoor disconnect in Controler after Firmwareupdate
2023-07-09 20:12:21 - last edited 2023-07-09 20:35:50

  @MR.S thanks for your reply! But... I've rebooted It many times:

 

 

But It Is always disconnected:

 

May this update have bricked it?

 

Thanks

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#6
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Re:EAP610 outdoor disconnect in Controler after Firmwareupdate
2023-07-09 20:18:35

  @GianfrancoPa 

 

I dont think its bricked. I do some test earlier and it always come online. Mybee you should hard reset and downgrade before you adopt.. 

 

 

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Re:EAP610 outdoor disconnect in Controler after Firmwareupdate
2023-07-10 06:52:54 - last edited 2023-07-10 06:57:57

  @MR.S 

 

I've hard reset the device, and now it is pending for mesh adopting. 

 

 

Even if I disabled the mesh option from Omada Control, I can not reach it by wire connection. It seems that the ethernet don't works anymore. In the same day I've update the firmware of the switch and I randomly get this error:

 

 

This Is the switch 

 

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#8
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Re:EAP610 outdoor disconnect in Controler after Firmwareupdate
2023-07-10 06:57:01 - last edited 2023-07-10 07:00:54

  @GianfrancoPa 

 

Hmmm, try adopt wirelessly and then downgrade firmware. 

I dont know what happendt to your access point strange thing

 

and I have same switch, after switch update i have to restart all switch. so try restart all switch if you have more than sg2428p

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#9
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Re:EAP610 outdoor disconnect in Controler after Firmwareupdate
2023-07-10 07:03:43

in my Case i had reset the EAP610-Outdoor. Configured it as an Single AP.

configure an Wireless Notebook ( 192.168.0.xxx) Connect to the the Fallback IP so i can connect and Mange the AP vie Wireless Interface. 

Seems that the Firmware has an bug by using Wired Connection?

Delete the AP in the Controller

Downgrade the Firmware to 1.1.3

adopt as new device

 

thats the Workaround how it works in my case.

 

 

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#10
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Re:EAP610 outdoor disconnect in Controler after Firmwareupdate-Solution
2023-07-10 07:21:32 - last edited 2023-07-10 07:21:36

Hi All,

 

Thanks for reporting this issue to the TP-Link community!

 

I have feedback on this updated issue of EAP610-Outdoor to the engineer for further investigation. For now, please revert the firmware back to EAP610-Outdoor V1 1.1.3. I will keep you updated on any progress.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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