Fiber ports speed showing "Undefined" in GUI

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Fiber ports speed showing "Undefined" in GUI

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Fiber ports speed showing "Undefined" in GUI
Fiber ports speed showing "Undefined" in GUI
2023-07-24 12:55:25
Tags: #Firmware Update #Configuration #Port Speed Configuration
Model: TL-SX3008F  
Hardware Version: V1
Firmware Version: TL-SX3008F(UN)_v1_1.0.4_20230131

Bought TL-SX3008F recently with the default firmware image as v1.0 and things were fine.

However, upon firmware upgrade, all the ports showing speed as "undefined" in GUI. I've tried downgrading to N-1 (1.0.1 Build 20220623) as well with same issue. If I use the default primary firmware image, things are fine and speed does show up correctly. 

 

All firmwares upgrades besides the factory shipped are buggy.

TP-Link needs to publish a notification around V1 hardware and should release the fix soon. 

 

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Re:Fiber ports speed showing "Undefined" in GUI
2023-07-25 07:32:08

Hi @HSC-IN 

Thanks for posting in our business forum.

Can you try a different browser or incognito mode?

Do all ports are connected with SFP modules? Is the link speed on auto-negotiation?

Are you able to change the port speed?

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