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Fiber ports speed showing "Undefined" in GUI

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Fiber ports speed showing "Undefined" in GUI

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

HSC-IN

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2023-07-24 12:55:25

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Registered: 2023-07-24

Fiber ports speed showing "Undefined" in GUI

2023-07-24 12:55:25

Tags: #Firmware Update #Configuration

Model: TL-SX3008F

Hardware Version: V1

Firmware Version: TL-SX3008F(UN)_v1_1.0.4_20230131

Bought TL-SX3008F recently with the default firmware image as v1.0 and things were fine.

However, upon firmware upgrade, all the ports showing speed as "undefined" in GUI. I've tried downgrading to N-1 (1.0.1 Build 20220623) as well with same issue. If I use the default primary firmware image, things are fine and speed does show up correctly.

All firmwares upgrades besides the factory shipped are buggy.

TP-Link needs to publish a notification around V1 hardware and should release the fix soon.

1 Reply

Clive_A

2023-07-25 07:32:08

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Registered: 2023-06-09

Re:Fiber ports speed showing "Undefined" in GUI

2023-07-25 07:32:08

Hi @HSC-IN

Thanks for posting in our business forum.

Can you try a different browser or incognito mode?

Do all ports are connected with SFP modules? Is the link speed on auto-negotiation?

Are you able to change the port speed?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)

HSC-IN

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2023-07-24 12:55:25

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Registered: 2023-07-24

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Fiber ports speed showing "Undefined" in GUI

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