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Internet Port Negotiation Speed Setting = Auto Negotiation Only 100Mbps, ISP 500Mbps

Internet Port Negotiation Speed Setting = Auto Negotiation Only 100Mbps, ISP 500Mbps

Internet Port Negotiation Speed Setting = Auto Negotiation Only 100Mbps, ISP 500Mbps
Internet Port Negotiation Speed Setting = Auto Negotiation Only 100Mbps, ISP 500Mbps
2023-08-13 19:35:24
Model: Archer A6  
Hardware Version: V4
Firmware Version: 1.12.10 Build 230208 Rel.38553n(5553)
When connecting the ISP modem directly to my PC (without Archer A6) with a category 6 cable, it reaches 500Mbps



I bought an Archer C6 on August 11, 2023, and I am using Cat6 cable from the ISP modem to the router and from the router to the PC
The router with Internet Port Negotiation Speed ​​Setting = Auto Negotiation only reaches 100 MBPS

 

 

When configuring the Internet Port Negotiation Speed ​​Setting: At 1000 Mbps/Full Duplex, it completely disconnects from the ISP

 

The ISP modem and PC  support GIgabit

 

How config Archer A6 to enabled WAN Gigabit port?

 

 

 

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#1
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8 Reply
Re:Internet Port Negotiation Speed Setting = Auto Negotiation Only 100Mbps, ISP 500Mbps
2023-08-14 01:07:07

  @DavidJImenezL 

 

Hi, thank you very much for posting on TP-Link Community.

1. Since the LAN port could reach 1000Mbps negotiation speed with your PC, please try connecting your PC to WAN port of the router to see if the WAN port will show 1000Mbps, no matter it is on Auto Negotiation or 1000Mbps settings.

 

2. If the WAN port could reach 1000Mbps negotiation speed with your PC but still only 100Mbps with the ISP modem, please let us know your ISP name and model no. of your ISP modem. 

 

3. How many LAN ports on your ISP modem? If there are more than 1 LAN ports, please try another port to connect the router WAN port.

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#2
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Re:Internet Port Negotiation Speed Setting = Auto Negotiation Only 100Mbps, ISP 500Mbps
2023-08-14 14:33:36

@Sunshine 

 

 

Connect the PC to the WAN port of the Archer A6 only gets 100MBps in auto-negotiation

 

 

To activate Internet Port NEgotiation to 1000Mbps / Full duplex:

 

 

 

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#3
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Re:Internet Port Negotiation Speed Setting = Auto Negotiation Only 100Mbps, ISP 500Mbps
2023-08-15 02:15:56

  @DavidJImenezL 

 

Sometimes using a different ethernet cable of CAT 5e/6 between the ISP modem and the router fixes this kind of issue, try that.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#4
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Re:Internet Port Negotiation Speed Setting = Auto Negotiation Only 100Mbps, ISP 500Mbps
2023-08-15 07:17:17

  @DavidJImenezL 

 

Please try @terziyski suggestion to use a different ethernet cable of CAT 5e/6 between the ISP modem and the router, if it still only works on 100Mbps, please let us know the model no. of your ISP modem and also model no. of the wired network adapter on your PC, then I would like to forward your case to our support engineer for further debugging via email.

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#5
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Re:Internet Port Negotiation Speed Setting = Auto Negotiation Only 100Mbps, ISP 500Mbps
2023-08-15 13:05:13

  @Sunshine 

 

I have tried two cat6 cables from the PC to the modem and with both it goes to 500 Mbps, using those same cables from the modem to the Archer A6 router, in autonegotiation it goes to 100Mbps and in 1000Mbps Full duplex wan port off. In the same way I tried 2 Cat6 cables from the Archer A6 to the PC with the same results.

 

 

Wired to Modem ISP Movistar  Colombia. Model: Askey RTF8115VW . Network Apater; RTL8111/8168/8411 PCI Express Gigabit Ethernet ControllerRTL8111/8168/8411 PCI Express Gigabit Ethernet Controller Hardware Id VEN_10EC&DEV_8168

 

WIred Modem ISP to Archer A6 and HArdware Info

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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#6
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Re:Internet Port Negotiation Speed Setting = Auto Negotiation Only 100Mbps, ISP 500Mbps
2023-08-17 17:04:04
It definitely did not work, I chose to request a refund from the provider. I bought an AX3000 and it was perfect, with the initial configuration the auto-negotiation recognized the 1000Mbps full duplex in WAN and LAN. 

It wasn't the ISP modem, cables, or the network adapter.
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#7
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Re:Internet Port Negotiation Speed Setting = Auto Negotiation Only 100Mbps, ISP 500Mbps
2023-08-17 18:20:05 - last edited 2023-08-17 18:25:01

  @DavidJImenezL 

 

On Monday a new FW release has been published for A6 v4 - here.

Release notes:

Added support for DoH.
Added support for Alexa
Added support for HTTPS access.
Added IoT network and IoT security.
Optimized the guest network, supports Access Time Control and Bandwidth Control.
Optimized the easymesh, supports upgrading multiple devices at the same time.
Optimized the UI.

Bug Fixed:
Fixed several bugs related to IPTV.
fixed several UI bugs.
Fixed the bug that the pin doesn't work under certain scenarios.
Fixed a compatibility bug with certain intel network cards.

 

Although you've solved your issue in a different way, it would've been interesting to check if the new FW fixes that.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#8
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Re:Internet Port Negotiation Speed Setting = Auto Negotiation Only 100Mbps, ISP 500Mbps
2024-01-08 00:14:54

  @DavidJImenezL  Hi! I have same issue.. max 100mbps from new tplink AX7800 to Intel(R) Ethernet Connection (7) I219-V network card.. My old Archer 3200 had full speed with same cables.. This is pretty bad..

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#9
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Views: 1445

Replies: 8

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