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Can't connect to AX3000 (EAP-650-Outdoor)

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Can't connect to AX3000 (EAP-650-Outdoor)

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Can't connect to AX3000 (EAP-650-Outdoor)
Can't connect to AX3000 (EAP-650-Outdoor)
2023-08-26 16:39:32 - last edited 2023-10-18 06:53:57
Tags: #Installation
Model: EAP650-Outdoor  
Hardware Version: V1
Firmware Version: ? 1.6

Bought a AX3000 EAP650-Outdoor and can't get it to connect.

Have connected to a TrendNet -TG82G POE switch and a TP-Link TL-SG2210P directly and to both using the POE injector.

 

- Switches show POE power being supplied.

- LED on AP ends up on for 5 seconds and off for 1 second and repeats.

- Users can see both SSID's but can't connect.

- Can not see IP via ping or my IP scanner s/w.

- Using the TL-SG2210P GUI, port status says "Link down".

 

Any insite would be greatly appreciated.

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#1
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1 Accepted Solution
Re:Can't connect to AX3000 (EAP-650-Outdoor)-Solution
2023-09-03 14:16:57 - last edited 2023-09-04 02:40:45
Received replacement - new one worked right out of the box. Got activity on the link LED almost immediately. IP was as it should be, 192.168.0.254. Omada saw the AP and configured it. Sometimes it is a dud.
Recommended Solution
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#5
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6 Reply
Re:Can't connect to AX3000 (EAP-650-Outdoor)
2023-08-28 07:30:22

  @DickH 

 

Maybe there is a loop in your topology, no need to use the POE adapter if you use the POE switch to provide the power to the EAP.

Better to check the physical connection.

Just striving to develop myself while helping others.
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#2
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Re:Can't connect to AX3000 (EAP-650-Outdoor)
2023-08-29 15:26:09

  @Virgo Thanks for the input.

 

Yesterday I connected a laptop (192.168.0.200) to POE switch (192.168.0.1).

Connected AP to switch and reset AP (should be 192.168.0.254).

Same result, no link.

 

TP-Link helpdesk suggested using short (3') cables = nope.

 

AP is on the way back to Amazon and they are sending a replacement.

Will update post after it arrives.

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#3
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Re:Can't connect to AX3000 (EAP-650-Outdoor)
2023-08-30 02:10:37

  @DickH 

 

Sure, I'm curious about the result of the testing either.

Just striving to develop myself while helping others.
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#4
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Re:Can't connect to AX3000 (EAP-650-Outdoor)-Solution
2023-09-03 14:16:57 - last edited 2023-09-04 02:40:45
Received replacement - new one worked right out of the box. Got activity on the link LED almost immediately. IP was as it should be, 192.168.0.254. Omada saw the AP and configured it. Sometimes it is a dud.
Recommended Solution
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#5
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Re:Can't connect to AX3000 (EAP-650-Outdoor)
2023-10-18 05:26:17

  @DickH Are you selling thats item and delivery to indonesia?

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#6
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Re:Can't connect to AX3000 (EAP-650-Outdoor)
2023-10-19 03:58:47 - last edited 2023-10-19 03:59:09

No.

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#7
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Views: 1002

Replies: 6

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Installation
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