EAP620 HD WiFi connection issues on some devices (Clients)
Hi,
Problem Definition:
All of my wireless clients can see the SSID associated to my EAP620 Accesspoint. However, only a few clients (that are configured to static IP) able to access internet through this SSID. For the rest of the clients like our office laptops where DHCP is only the option, can see the SSID but unable to connect to the internet.
Initially, all the clients in our home are DHCP enabled. Over a period of time, I see the clients like our TV's when tried to connect to the SSID, is showing "acquiring IP address" status for a long time. So, I changed the configuration of the TV from DHCT to Static IP and it worked.
But for our office laptops, we dont have an option to set them to static IP and most of the times, I had to reboot the Accesspoint for the laptop to get the internet. Also, sometimes I see internet drops from the accesspoint all of sudden.
Need your expert advice here.
One more thing is in the logs I see
I see multiple clients faied to connect to AP due to "WPA Authentication times out/failed".
Device Model : EAP620 HD
Firmware Version : 1.0.3 Build 20220325 Rel. 58174(5553)
Hardware Version : 2.0
Thanks
DS