portal doesn't pop-up
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Good day. why My omada voucher doesn't open login in pop-up it's blank page, how to solve it?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello @Ser,
Thanks for your input to the TP-link Business Community!
May I know did you test it with different client devices?
Please confirm whether the Voucher rules have expired. You may create a new voucher rule for testing.
Please also confirm this Android device isn't in the Block list.
- Copy Link
- Report Inappropriate Content
yes, i already tried with many devices but still the same problem. there's no blocked device.
befor the latest updates it was just working fine àfter i update to latest version this issues happened. I'm using omada (OC200) hardware controller since 2020 but this happened when i upgraded to the latest version software.
- Copy Link
- Report Inappropriate Content
Hi @Ser,
May I know the current firmware version of your OC200 and the previous version before you upgraded it?
Please open a web browser manually after connecting the phone to the Portal for testing.
A newer 5.12 Beta firmware for OC200 has been released for trial, you may follow below link to upgrade for testing.
- Copy Link
- Report Inappropriate Content
Hi @Hank21
my current firmware 5.9.32 and previous is 5.7.6 version.
any other suggestions?
i do appreciate your support
best regards
- Copy Link
- Report Inappropriate Content
Hi @Ser,
Please try upgrading the firmware version of OC200 to the newer 5.12 Beta firmware, you may follow the below link for more details.
- Copy Link
- Report Inappropriate Content
Hi @Hank21
thank you for your support. have a great day 😀
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 594
Replies: 6
Voters 0
No one has voted for it yet.