SFP WAN offline, although in reality it is online
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.SFP WAN offline, although in reality it is online
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello community,
since the last but one OC200 update (SDN 5.11), my WAN connection (ER7206 - SFP WAN) shows that it is offline, although the Internet connection exists and has also received a normal IP address from ISP through the PPPoE connection. I had hoped that the problem would be solved after the last update, but unfortunately this is not the case. Does anyone else have this problem or a solution?
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The latest from the product support site: 1.3.0 Build 20230322 Rel.70951
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Hi @AngelK
Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID231019686, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
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