Business Community > Safestream Routers > TL-R480T+ automatically disconnects/cutoff the internet on all lan devices
< Safestream Routers

TL-R480T+ automatically disconnects/cutoff the internet on all lan devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TL-R480T+ automatically disconnects/cutoff the internet on all lan devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-R480T+ automatically disconnects/cutoff the internet on all lan devices
TL-R480T+ automatically disconnects/cutoff the internet on all lan devices
2023-10-02 13:20:20 - last edited 2023-11-10 06:23:28
Tags: #Network Connectivity
Model: TL-R480T+  
Hardware Version:
Firmware Version:

I bought a TL-R480T+ to use as the first router then its distributes the internet to my another TP Link archer C60 wifi router and to my pc and to my smart tv. 
So when i use the internet it works normal it shows no sign of error or disconnection to any of the devices.But after a random interval it just automatic shutsdown my internet on all lan devices but my isp is working fine while it does that. I have checked logs there is nothing noticeable though if you want i can send.

Technical Information - 

My ISP provides Static IP which is behind the NAT
This my configuartion 

 

If you need any more details i will send

  0      
 
  0      
 
#1
Options
5 Reply
Re:TL-R480T+ automatically disconnects/cutoff the internet on all lan devices
2023-10-07 07:10:07 - last edited 2023-11-10 06:22:59

  @AskarFantom 

 

Hi, you mean the Internet will be randomly dropped while using right? Every LAN device including your PC, TV and all devices connected to Archer will be disconnected? What is it like when disconnected, can the devices successfully ping gateway? You can try to just use TL-R480T+ or Archer only and see if this is still happening.

"SY" is a 22-year old boy presenting to the tp-link community with brain empty. Take care of yourself, and be well. Loycechan030
  0  
  0  
#2
Options
Re:TL-R480T+ automatically disconnects/cutoff the internet on all lan devices
2023-10-07 07:54:49 - last edited 2023-11-10 06:22:59

  @Loycelover- 

Yes in configuration showed in the daigram when the internet fails the archer c60 shows a red light on the internet led and also pc detects that to after a while, 

 

Yes i can ping the gateway of the router, and also i can open the admin panel of tp link load balancer also to see the logs but there is nothing 

  0  
  0  
#3
Options
Re:TL-R480T+ automatically disconnects/cutoff the internet on all lan devices
2023-10-07 08:03:03 - last edited 2023-11-10 06:22:59

  @AskarFantom 

 

What about DNS or something else? You mean you can ping the gateway when the device is dropped right? What about ping 8.8.8.8?

"SY" is a 22-year old boy presenting to the tp-link community with brain empty. Take care of yourself, and be well. Loycechan030
  0  
  0  
#4
Options
Re:TL-R480T+ automatically disconnects/cutoff the internet on all lan devices
2023-10-08 07:57:39 - last edited 2023-11-10 06:22:59

  @Loycelover- 

No i cant ping 8.8.8.8 the internet completely shuts off and after a while it comes back on

  0  
  0  
#5
Options
Re:TL-R480T+ automatically disconnects/cutoff the internet on all lan devices
2023-10-09 02:38:52 - last edited 2023-11-10 06:22:59

Hi @AskarFantom 

Thanks for posting in our business forum.

AskarFantom wrote

  @Loycelover- 

No i cant ping 8.8.8.8 the internet completely shuts off and after a while it comes back on

You should try to contact your ISP. If you can ping the router successfully from the LAN, then it means the local access is okay. Failed to ping 8.8.8.8, then it is an Internet issue.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
  0  
  0  
#6
Options

Information

Helpful: 0

Views: 656

Replies: 5

Tags

Network Connectivity
Related Articles
 TL-R480T+ disconnects WAN connection
4231 0
 TL-R480T+ Disconnects internet until restarted
1040 0
How to open port on the TL-R480T+ router
547 0
Why load balancing is not working on TL-R480T+
4503 0
 TL-R480T+
910 0
 TL-R480T+
399 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.