EAP245 (EU) v4 hardware and Mesh support

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EAP245 (EU) v4 hardware and Mesh support

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EAP245 (EU) v4 hardware and Mesh support
EAP245 (EU) v4 hardware and Mesh support
2023-10-04 20:52:33 - last edited 2023-10-10 06:44:31
Tags: #Mesh
Model: EAP245  
Hardware Version: V4
Firmware Version: 1.2.0 Build 20230417 Rel. 37037

Hi All

 

I recently have setup a new system using a ER7212PC Router (latest firmware) as the controller and 6 AP's. 5 of them are the EAP245 (EU) v3 hardware and 1 is the EAP245 (EU) v4. All is going well and stood up fine however when i tried to use the v4 AP as a wirelessly connected part of the mesh it would not do so, it did not appear to have the option. Doing the same using the v3 hardware had no issues at all, i was able to adopt it in wirelessly.

 

Am i missing something here or is this feature not available for the v4 yet?

 

Thanks

Richard

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Re:EAP245 (EU) v4 hardware and Mesh support-Solution
2023-10-10 06:44:24 - last edited 2023-10-10 06:44:31

Hello @GERichard

 

I'd like to update the solution here.

After confirming with the Support Team, the Mesh issue of EAP245 V4 you mentioned, which has been fixed in the Beta firmware EAP245(EU&US&CA&JP&EG)_V4_1.2.1_Build 20230824 (Beta). And the subsequent official firmware update of EAP245 V4 will fix the issue as well.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:EAP245 (EU) v4 hardware and Mesh support-Solution
2023-10-10 19:13:34 - last edited 2023-10-11 01:00:13

  @Hank21 thank you for this, i have done the testing after using the beta firmware and it is able to wirelessly mesh now

 

Thanks

Richard

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Re:EAP245 (EU) v4 hardware and Mesh support
2023-10-08 03:48:55

Hello @GERichard,

 

Thank you so much for taking the time to post the issue on TP-Link community!

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID231013496, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

 

Many thanks for your great cooperation and patience!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:EAP245 (EU) v4 hardware and Mesh support-Solution
2023-10-10 06:44:24 - last edited 2023-10-10 06:44:31

Hello @GERichard

 

I'd like to update the solution here.

After confirming with the Support Team, the Mesh issue of EAP245 V4 you mentioned, which has been fixed in the Beta firmware EAP245(EU&US&CA&JP&EG)_V4_1.2.1_Build 20230824 (Beta). And the subsequent official firmware update of EAP245 V4 will fix the issue as well.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
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#3
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Re:EAP245 (EU) v4 hardware and Mesh support-Solution
2023-10-10 19:13:34 - last edited 2023-10-11 01:00:13

  @Hank21 thank you for this, i have done the testing after using the beta firmware and it is able to wirelessly mesh now

 

Thanks

Richard

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#4
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