Association Timeout after Firmware upgrade to 1.2.3 Build 20230922 Rel. 67667

Association Timeout after Firmware upgrade to 1.2.3 Build 20230922 Rel. 67667

Association Timeout after Firmware upgrade to 1.2.3 Build 20230922 Rel. 67667
Association Timeout after Firmware upgrade to 1.2.3 Build 20230922 Rel. 67667
2023-11-27 18:09:14 - last edited 2023-12-04 02:31:39
Model: EAP610-Outdoor  
Hardware Version:
Firmware Version: 1.2.3 Build 20230922 Rel. 67667

Last night I saw there was a firmware upgrade for my EAP610-Outdoor so I went ahead with the upgrade. Since then I see the logs filling up with Association Timeout errors from my 2.4GHz IoT devices. I'm now left with only one AP I can have 2.4GHz turned on in the house. The EAP650 also has this problem and has never been fixed yet (https://community.tp-link.com/en/business/forum/topic/610000)

 

Please provide a solution!

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#1
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Re:Association Timeout after Firmware upgrade to 1.2.3 Build 20230922 Rel. 67667-Solution
2023-11-28 06:41:40 - last edited 2023-12-04 02:31:39

Hello @Bromo

 

Thank you so much for taking the time to report the issue to our community!

 

The PMF feature was supported since Omada Controller v5.7, which requires to upgrade the EAP device firmware to take effect. The previous firmware you used is not adapted to controller 5.7, that is, the previous firmware doesn't support the PMF feature, thus the PMF configuration with "Mandatory" won't affect the connection of non-PMF-capable clients.

While the EAP610-Outdoor 1.2.3 new firmware is adapted to controller 5.9, which supports the PMF feature. It seems that your IoT client is non-PMF-capable, so changing PMF from "Mandatory" to "Capable" can fix the issue. If your IoT still has connection issue with the "Capable" option, you may disable PMF for the IoT network.

 

 

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#2
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Re:Association Timeout after Firmware upgrade to 1.2.3 Build 20230922 Rel. 67667-Solution
2023-12-01 12:44:37 - last edited 2023-12-04 02:31:41

  @Hank21 Hi... Yes setting PMF to Capable instead of Mandatory seems to have fixed the issue on the EAP610-Outdoor... 

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#4
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Re:Association Timeout after Firmware upgrade to 1.2.3 Build 20230922 Rel. 67667-Solution
2023-11-28 06:41:40 - last edited 2023-12-04 02:31:39

Hello @Bromo

 

Thank you so much for taking the time to report the issue to our community!

 

The PMF feature was supported since Omada Controller v5.7, which requires to upgrade the EAP device firmware to take effect. The previous firmware you used is not adapted to controller 5.7, that is, the previous firmware doesn't support the PMF feature, thus the PMF configuration with "Mandatory" won't affect the connection of non-PMF-capable clients.

While the EAP610-Outdoor 1.2.3 new firmware is adapted to controller 5.9, which supports the PMF feature. It seems that your IoT client is non-PMF-capable, so changing PMF from "Mandatory" to "Capable" can fix the issue. If your IoT still has connection issue with the "Capable" option, you may disable PMF for the IoT network.

 

 

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#2
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Re:Association Timeout after Firmware upgrade to 1.2.3 Build 20230922 Rel. 67667
2023-12-01 08:43:03

Hi @Bromo,

 

May I know do you have any updates on this issue? Did you change the PMF settings for testing?

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#3
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Re:Association Timeout after Firmware upgrade to 1.2.3 Build 20230922 Rel. 67667-Solution
2023-12-01 12:44:37 - last edited 2023-12-04 02:31:41

  @Hank21 Hi... Yes setting PMF to Capable instead of Mandatory seems to have fixed the issue on the EAP610-Outdoor... 

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#4
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Re:Association Timeout after Firmware upgrade to 1.2.3 Build 20230922 Rel. 67667
2023-12-04 02:32:26

Hi @Bromo

 

Thank you for your valued feedback! Glad to hear that your concern was resolved finally.

Hope you enjoy the Internet with TP-Link products and have a great day!

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#5
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Re:Association Timeout after Firmware upgrade to 1.2.3 Build 20230922 Rel. 67667
2024-01-12 08:26:31

Hi,

 

A newer 5.13.30.4 Beta firmware of Controller has been released which optimized the PMF mode automatic selection logic and the prompts when PMF/WPA mode changes., please follow the post link below for details.

Omada SDN Controller_V5.13.30.4 Pre-release (Released on Jan 8th, 2024)

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