Hi @migpira
Thanks for posting in our business forum.
migpira wrote
@Clive_A
we conclude this because only the controller 1 we cannot access
we have other equipment and we can access all the others by ping, etc.
- computer
- raspberry
- controller 1
- controller 2
There isn't too much I can do for an unmanaged switch.
Either it is a hardware issue or your config issue.
Let's say it is a hardware issue, it should not appear on a single port. Right? The switch controller(chipset responsible for switching data between the ports) for Ethernet should not fail just on a single port. There is no config on the switch. So we don't even think about this direction
Then you can rule this out by trying this controller 1 on different ports. Right?
My question: does it still behave like this if you switch the port position on your controller 1? This has to be answered or I cannot continue.
Second: Port LED is on or off when you experience the ping issue?
Thirdly, the question was asked by me in the previous reply, did you test controller 1 on your router's LAN? Will it behave like what you are experiencing on the switch? An unreachable issue?
If you avoid these questions, I don't think I need to reply any further as it is pointless and wasting time to locate the issue. It is key to rule out the possibility of either a config/controller/Ethernet cable issue or a switch malfunction.