Disconnecting every 5 minutes
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Team,
I have a device connected to a ER7206 router. And according to the log on the controller, it is disconnecting every 5 minutes.
The device then reconnects a few minutes later.
This behavior is not shown in the OS log of that device..
Is anyone able to explain what could be happening here?
With warm regards - Will
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Hi @ITV,
The Client Idle Threshold is a new feature added on the Controller v5.12, it allows you to specify the interval after which Omada Controller will claim a client is disconnected if it fails to report its status within that timeframe. It can not be disabled currently, you may change the time interval.
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Hank21 wrote
Hi @ITV,
The Client Idle Threshold is a new feature added on the Controller v5.12, it allows you to specify the interval after which Omada Controller will claim a client is disconnected if it fails to report its status within that timeframe. It can not be disabled currently, you may change the time interval.
Hi @Hank21
Interesting... what is meant with "fails to report its status"?
As in: what is monitored for the specified period of time?
Thank you - Will
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Hi @ITV，
Added the feature mainly considering the previous customer feedback that there are problems with clients still connecting even when they are Offline.
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