ER605 lost adoption
Hi,
One of my customers report ER605 with firmware 1.3.0 lost it's adoption.
Device status in omada is shown as 'ADOPT FAILED' after trying to adopt it reports:
'The username and password for this gateway have been changed. The Omada Controller cannot adopt it automatically. Please enter the current username and password of the device.'
after entering password and login:
' Failed to adopt the device because the username or password is incorrect. '
However if you try login directly to router http addres - it accepts above pasword and allow login. After login there is no much to do since device report as 'Managed by Omada Controller'.
Also tried use admin/admin as login/password but also without luck.
Now i'm stuck, router is working and network is working however there is no access to router at all.
I think to restart it first manually then - when it will fail - reset device to default (from itself not from omada) and then adopt - is it good aproach ? Will it restore settings from omada controller ?
Screen from direct login using omada controler credentials looks like this (after login):
After controler reboot (this is software controller) still i have:
Nothing was upgraded since this 180 days, anyway - waiting for local people to phisically restart it after busines hour.
[UPDATE]
It finally turned back to controller after phisically restart, without typing password or any other additional actions.