Controller version 5.13.23 released, no release notes and installation trouble
The new version of the software became available today (which I cannot find in the release information in the community) and I did an upgrade for the first time. If you follow the upgrade instructions it doesn't work as expected. When I shut down the controller (which is installed as a service) then the installer failed with mongod still running - so I waited a few minutes and tried again with the same problem. I went in to task manager and stopped the mongod process and tried a 3rd time. I got the same error - so I looked at the services and found that even though I had shut down the controller, it was still "running". So, I stopped the service from task manager and then stopped the mongo process again and this time the installation/upgrade allowed me to move forward. However, it then failed when it couldn't delete certain directories from the default installation location (in my profile, which is a strange default). I had to delete 3 directories and then it finally installed. After a reboot everything came back up OK.
This was awful and the documentation makes not note of any of these difficulties. Is there a better way to have done the upgrade? I don't want to completely remove the software or I'd likely have to restore the settings from the backup, which seems like wasted effort. Please advise, thanks!
Note: This was my first experience upgrading the software controller, I migrated from an OC300 about a month ago due to restrictions with not being able to handle IDS/IPS
