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Omada hardware controller does not manage er605 router correctly during update

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Omada hardware controller does not manage er605 router correctly during update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Omada hardware controller does not manage er605 router correctly during update
Omada hardware controller does not manage er605 router correctly during update
2024-01-19 11:40:02
Model: OC200  
Hardware Version: V1
Firmware Version: 1.26.3 Build 20230906 Rel.36269

I have 4 gateways (sites) in my Omada OC200 1.0 controller. On these remote locations, ER605 v2.0 routers, all connected to VPN, are managed in my controller.

Everything works perfectly. The controller reports that some routers ER605 v2.0 need an update! When running on the controller, the routers are triggered online, but after a while the error message appears: Failed to upgrade Router_..... to firmware version 2.2.2 Build 20231017 Rel. 68869 online. Please check your network configuration and make sure the device can access the Controller's HTTPS management port.

 

Which ports must be taken into account within the network when using a VPN connection?

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4 Reply
Re:Omada hardware controller does not manage er605 router correctly during update
2024-01-19 11:52:30 - last edited 2024-01-19 11:52:59

  @mani1904 

 

this message is really self-explaned :-)
the devices to be upgraded need access to the controller management port. default on hardware controller is TCP/443 and software controller TCP/8043

 

 

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#2
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Re:Omada hardware controller does not manage er605 router correctly during update
2024-01-19 12:06:28

  @mani1904 https port for portal change to 8043 !!

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#3
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Re:Omada hardware controller does not manage er605 router correctly during update
2024-01-22 06:18:32

Hi @mani1904，

 

Thanks for posting this issue to TP-Link community!

 

@MR.S is correct, the default port TCP 8043 /TCP 443 that is used for upgrading on the controller may be blocked, please check it and you may refer to this Solution post.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#4
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Re:Omada hardware controller does not manage er605 router correctly during update
2024-01-23 07:07:09

The Omada system for external device management is not fully developed. Such error messages must not occur within a VPN environment and must work. I'll look at it again in a year!

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