Vigi VMS Cloud not working

Vigi VMS Cloud not working

Vigi VMS Cloud not working
Vigi VMS Cloud not working
2024-01-22 07:04:50 - last edited 2024-01-23 01:50:16

Hi, 

We Want to start the vms cloud connections but it's seem ont possible , 

We open all port to try but still Nothing 

The VMS si installed on an Windows 2019 Server, 

NTP is set and Windows & VMS are at the same time

VMS installed 1.5.14

Thank you for your help

 

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#1
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Re:Vigi VMS Cloud not working-Solution
2024-01-23 01:44:10 - last edited 2024-01-23 01:50:16

Hi @Fabio_Horizon 

Thanks for posting in our business forum.

VMS's Cloud account binding is not open yet. Currently, it does not work with the TP-Link Cloud. Which means the VMS is local now.

In the future, our team will optimize the cloud and open its binding and you may pay attention to the news about the VMS.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#2
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Re:Vigi VMS Cloud not working-Solution
2024-01-23 01:44:10 - last edited 2024-01-23 01:50:16

Hi @Fabio_Horizon 

Thanks for posting in our business forum.

VMS's Cloud account binding is not open yet. Currently, it does not work with the TP-Link Cloud. Which means the VMS is local now.

In the future, our team will optimize the cloud and open its binding and you may pay attention to the news about the VMS.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#2
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Re:Vigi VMS Cloud not working
2024-02-19 02:44:28

Hi @Babun-Sikder 

Thanks for posting in our business forum.

Babun-Sikder wrote

  @Clive_A 

when enable platform access then work VMS after that tp link vigi app going offline. 

 

can runing platform access with local tplink vigi app working same time? 

Can you reorganize your sentence? I am not following up.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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