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SX3016F after firmware upgrade port changing state UP/DOWN continously

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SX3016F after firmware upgrade port changing state UP/DOWN continously

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
SX3016F after firmware upgrade port changing state UP/DOWN continously
SX3016F after firmware upgrade port changing state UP/DOWN continously
2024-02-13 10:22:28 - last edited 2024-03-04 01:40:40
Tags: #Firmware Update #Configuration
Model: TL-SX3016F  
Hardware Version: V1
Firmware Version: 1.0.0 Build 20210730 Rel.65115

Hello,

 

I set the switch for the basic working.

It uses general fw 1.0.0 Build 20210730 Rel.65115 everything works fine.

After upgrade to fw (TL-)SX3016F(UN)_V1_1.20.1 Build 20231030 or TL-SX3016F(UN)_V1_1.0.2 Build 20230702 the port changes the state to UP/DOWN continously and i can not communicate with it, only with MGM console.

 

If I change back the original fw all works fine again! 

 ---------------

enable

configure

boot application filename image1 startup

reboot

--------------

 

What kind of mistake i did?

 

TY

 

 

 

 

 

 

 

 

 

 

 

 

 

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#1
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1 Accepted Solution
Re:SX3016F after firmware upgrade port changing state UP/DOWN continously-Solution
2024-03-03 10:57:38 - last edited 2024-03-04 01:40:40

The scenario is 1 Zyxel 1930-52 (Fw: V4.70(ABHU.6) ), 1 SX3016F (Fw: 1.20.1 Build 20231030 Rel.65774).

The two switches connected with module TL-SM5310-T and CAT7 copper cable.

The setup works fine now.

 

 

Recommended Solution
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#6
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5 Reply
Re:SX3016F after firmware upgrade port changing state UP/DOWN continously
2024-02-14 09:16:10

  @Seyop 

What are the modules you use?

Can you rule out this is a problem with the module and cable compatibility issue? Firmware may change the parameters and making them go bad. Use the our modules and this should not be a problem.

I recommend you contact the support about this for further investigation.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:SX3016F after firmware upgrade port changing state UP/DOWN continously
2024-02-14 11:30:05
Hello, I'm using CN-0358VV DELL DAC cable for uplink and 053HVN-HPC for connect to endpoint devices such as Broadcom Adv. Dual 10Gb Ethernet (shipped from DELL {PowerEdge R650xs}) So I don't know.
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#3
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Re:SX3016F after firmware upgrade port changing state UP/DOWN continously
2024-02-18 03:05:38 - last edited 2024-02-18 03:06:57

Hi @Seyop 

Thanks for posting in our business forum.

Seyop wrote

Hello, I'm using CN-0358VV DELL DAC cable for uplink and 053HVN-HPC for connect to endpoint devices such as Broadcom Adv. Dual 10Gb Ethernet (shipped from DELL {PowerEdge R650xs}) So I don't know.

Have you contacted the support regarding this?

Note we don't guarantee any support/compatibility to third-party modules. We, so far, have not ruled out the possibility of the compatibility issue.

 

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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Re:SX3016F after firmware upgrade port changing state UP/DOWN continously
2024-02-19 07:24:10
Hello, I'm not contacting the support yet. I bought two TL-SM5310-T (https://www.tp-link.com/us/business-networking/accessory/tl-sm5310-t/) modules today. The CAT7 cable arriving tomorrow. I give it a try. I understand the compatibility issues of modules, but this is a nonsense if tp-llink not supporting third party vendors especially DELL components. We have DELL Servers and DELL recommend use DELL hardware and accessories, that's why we using the DELL recommens DAC cables. And originally we bought two of SX3016F (one for spare) and the second switch produced that problem too! Anyway! Is there a GNS3 image of tp-link switches especially SX3016F for simulating any other issues?
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#5
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Re:SX3016F after firmware upgrade port changing state UP/DOWN continously-Solution
2024-03-03 10:57:38 - last edited 2024-03-04 01:40:40

The scenario is 1 Zyxel 1930-52 (Fw: V4.70(ABHU.6) ), 1 SX3016F (Fw: 1.20.1 Build 20231030 Rel.65774).

The two switches connected with module TL-SM5310-T and CAT7 copper cable.

The setup works fine now.

 

 

Recommended Solution
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#6
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Views: 501

Replies: 5

Tags

Firmware Update Configuration
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